Information Sources for Students and Parents Affected by Hurricanes Katrina and Rita

• The U.S. Department of Education has published Frequently Asked Questions (FAQ) documents for students and parents for Hurricane Katrina and Hurricane Rita.

• The U.S. Department of Education also has published Frequently Asked Questions documents for federal student loan borrowers for Hurricane Katrina and Hurricane Rita.

• Students and parents can call the Department of Education at 1-800-4FEDAID (1-800-433-3243) for general questions.

• General questions about Hurricane Katrina may be e-mailed to KatrinaFSAhelp@ed.gov.

• General questions about Hurricane Rita may be e-mailed to RitaFSAhelp@ed.gov.

• Borrowers who have questions about their Federal Direct Loan can call the Direct Loan Servicing Center at 1-800-848-0979.

• Borrowers who have questions about their Federal Family Education Loan (FFEL) Program loan should contact their lender directly, or they can call 1-800-4FEDAID (1-800-433-3243).

• You should also contact your current or prior financial aid office and/or your lender, depending on what information you need.

• If you are interest in K-12 education, or have questions unrelated to education, a good first step is to visit the federal government's Katrina Recovery Web site.