The Department announces that the Direct Loan Servicing Center (ACS) started reporting again to the NSLDS on Nov. 19. In October, ACS implemented a new loan servicing system and web sites and temporarily suspended reporting. ACS is now working to catch up on the manual processing of transactions that could not be completed during the extended system outage period. Until that work is completed, schools and borrowers may notice some information pertaining to disbursement adjustments, requests for deferments and forbearances, enrollment status changes, and payment application may not be updated in the NSLDS.
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