NASFAA Testing Center: Important Notices and Disclosures

Please be sure to read the following before purchasing a NASFAA Professional Credential test.

Purchases 

  • The individual taking the test must purchase the test via the online store. You cannot purchase a test for other staff members or colleagues. The test is linked to the purchaser's email address.
  • You may use an unexpired voucher code to purchase a test, if you have one.
  • Each purchase includes two attempts for the purchaser to take the test (if needed). If you do not pass the first attempt, the second attempt will automatically become available within the testing center.
  • Tests must be completed within 40 days of the purchase date. Both the first and second attempts at the test must be utilized within the 40-day testing window. To request a testing period extension, please review our Exam Extension Appeal Policy
  • If an individual is not successful on their re-test attempts, a minimum four-month waiting period is required before the candidate may appeal to re-take the credential test. The candidate must provide a written appeal highlighting the steps the candidate has taken to be successful on future testing attempts. Appeals should be submitted to  credential@nasfaa.org. The candidate will be informed of the outcome of the appeal and, if approved, will receive instructions for how to access the test.
  • NASFAA recommends renewing credentials every three years, barring any major regulatory changes. If you wish to renew more frequently than the recommended three years, the system will not prohibit you from purchasing/downloading the test again.

Testing Center 

  • Once you purchase a test, your two test attempts will appear automatically in the testing center.
  • You will need your NASFAA login (email and password) to access the testing center.
  • The tests will contain a combination of multiple-choice and scenario-based questions. 
  • Once you begin a test, you have 90 minutes to complete your test.
  • After you complete a test, the system lets you know whether you passed or not.
  • All scores are confidential; instead, a Diagnostic Report will show how you did in each subject area of that test.
  • If you pass the credential test, you can download and print your credential certificate directly from the testing center.
  • Access to each test expires at 11:59 PM (local time) on the date of expiration.  
  • The Testing Center has scheduled maintenance windows on the first Saturday of each month from 8:00 PM ET to 1:00 AM ET. The Testing Center will not be available during those times, so please plan accordingly. 

Testing Ethics

  • You must complete the test independently, without assistance from anyone else.
  • You must not share test questions or answers with anyone else, verbally or via any other method.
  • You are allowed to reference materials during the credential test, but reliance on such materials may result in expiration of the limited time (90 minutes) granted to complete the test.
  • Actions contrary to NASFAA's expectations could lead to revocation of the credential, and/or referral for consideration of violations of NASFAA's Statement of Ethical Principles or Code of Conduct, or other consequences to be determined by NASFAA and its governing Board.

Test Preparation 

  • NASFAA encourages all test-takers to prepare in one or more of the following ways:
    • Review relevant legislation, as well as the most recent regulatory guidance available from the U.S. Department of Education;
    • Take advantage of training opportunities at the state, regional, or national level;
    • Study the corresponding self-study guide; or
    • Participate in the corresponding online course.
  • Candidates should be prepared to answer questions about both current and recent practice, especially during any transition period when Title IV rules, requirements, or practices are changing.
  • Exam accommodations are available upon request. Please review our Exam Accommodation Policy for more information. 
  • If you are taking the test based on your experience, you are required to provide a resume showing five years of experience prior to taking a test. 
 
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