Privacy Policy

Thank you for visiting the Web site of the National Association of Student Financial Aid Administrators (NASFAA). NASFAA uses electronic information to contact its members and other interested parties to provide information on national events related to the administration of financial aid as well as information on NASFAA events, services, and products. This notice explains NASFAA's information practices and how your information is collected and used on NASFAA's Web site and elsewhere.

Visitor Access 

Visitors can view the NASFAA home page and many other Web pages without disclosing any personal information. Web site visitors who have NASFAA member benefits can access protected content by logging in to their member account. Passwords are provided either at the request of the member organization to which the visitor belongs or at the request of the individual.

Use of Personally Identifiable Information 

NASFAA collects personally identifiable information that non-member visitors may volunteer in the course of completing business transactions, including the purchase of products & services. It also collects personally identifiable information submitted by a member organization on its membership form or annual update about its employees who are entitled to receive member benefits. NASFAA retains directory information about individuals employed by a member organization, and information about individuals who participate in NASFAA activities. Personally identifiable information of individuals who have member benefits may be included in directories or other lists available to other persons having member benefits. Such directories are considered member benefits and a condition of using our service. Users may opt out of directory listings by logging into their member account and so indicating.

If NASFAA has personal data about you, the association will provide you with a readable copy of your data at no cost. To protect your privacy and security, NASFAA also will take reasonable steps to verify your identify before making corrections or releasing your information for review. Factual errors in your personally identifiable information, including out-of-date information, can be corrected by sending us a request or updating your information online. Individuals can review their personal information in the NASFAA database by logging into their user account.

Disclosure to Third Parties 

Information contained in the membership database may on occasion be rented to other organizations for postal mailings. E-mail addresses are never rented or provided to others. List purchasers must sign an agreement restricting the use of the mailing list information. Additional information and a copy of the mailing list rental agreement are available by contacting Membership Services. NASFAA uses the information provided by individuals when using our online services to complete specific service transactions which may involve third parties with whom NASFAA has contracted.. For meeting registrations, a list of attendee names and addresses may be made available to meeting attendees, sponsors, and exhibitors; no other information is shared with outside parties except to the extent necessary to complete that registration. For email correspondence not collected via online services on NASFAA's Web site, the association routinely uses the return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.


When a user selects the option, NASFAA may use cookies to store an individual's e-mail address and password so that the individual does not have to reenter this information each time he or she accesses a protected area of the Web site. Cookies are also used to track how visitors are using the Web site through the use of analysis software. No other personal data is stored in the cookie and NASFAA does not link nonpersonal information stored in cookies with personal data about specific individuals.

Electronic Communications 

NASFAA distributes Today's News, a daily subscription service, and other classes of communications considered to be member benefits and a condition of using our service. To unsubscribe from these, users should ask the primary contact at the institution or organization to remove the member benefit from their account. Individuals can set their own temporary vacation stop by logging into their account, selecting the Demographic Information tab, and selecting the Vacation Stop option.

Promotional messages about products and services are a different class of communications and always offer an unsubscribe option in each message. Users can also opt out of specific topical messages using the opt out option included in each message. Opting out of topical messages does not prevent the delivery of promotional messages about other topics. Users may proactively stop all promotional messages by logging in to their account and selecting the promotional opt-out.

Our Commitment to Data Security 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, NASFAA has in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children's Privacy 

NASFAA never collects or maintains information at its website from persons known to be under age 13 without permission from a parent or other guardian.

Changes to this Privacy Notice 

NASFAA reserves the right to change this privacy notice, effective when it is re-posted to the NASFAA Web site. If you have questions or concerns about this privacy notice, including implementation and administration, please call Membership Services at (202) 785-0453 Ext. 1 or email