Consumer Information

Institutions are required to provide a long list of disclosures, statistics and other factual information, and reports to current and prospective students, their families, and others. This information informs students to aid in their selection of a school and other decisions.

Related topics in this Index: Loan Counseling; Misrepresentation; Program Participation Agreement

Synonyms: Student consumer information; disclosures

Statutory Authority
- Chapter 28—Higher Education Resources and Student Assistance Subchapter IV—Student Assistance Part G—General Provisions Relating to Student Assistance Programs § 1092 Institutional and financial assistance information for students [HEA § 485]
Regulations
- 34 CFR 668 Subpart D
ED References
See also Subtopics for more specific references.
- 2019-20 FSA Handbook, Vol. 2
NASFAA Publications and Articles
- NASFAA AskRegs Knowledgebase
  Search or browse the Knowledgebase for answers to regulatory and compliance questions submitted by financial aid administrators.
- NASFAA Compliance Engine
  The Compliance Engine is comprised of two modules: the Self-Evaluation Checklists which allows administrators to evaluate their programs in a centralized, shared online space, and the P&P Builder, a tool designed to assist institutions in the creation and maintenance of a policies and procedures manual. Along with an online space to update and maintain policies and procedures, the P&P Builder includes legislation and regulation associated with compliance with Title IV requirements.
- NASFAA U Authorized Events
  NASFAA U Authorized Events are a comprehensive set of instructional materials for teaching financial aid concepts to groups of individuals. Materials include a study guide, instructor guide and accompanying presentation slides.
- NASFAA U Self-Study Guides
  NASFAA U Self-Study Guides are written for the independent learner. Each Self-Study Guide includes multiple lessons with a variety of exercises to reinforce each lesson. Individuals do independent study and take quizzes in a traditional paper format (not online). Then you can qualify to take a test and earn a professional credential.
Subtopics
- Administrative capability commitment to provide adequate financial aid counseling
  - 668.16(h)
- Code of conduct concerning loans
- Completion or graduation rates
  - Athletic conference substitute
    
    668.45(e)
  - Excludable students
    
    668.45(d)
  - For athletes
    
    668.41(f)
    
    668.48
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - For excludable students
    
    668.45(a)(6)(i)
    
    668.45(d)
    
    668.45(f)(2)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - For first time, full-time undergraduates
    
    668.41(a)
    
    668.41(d)(4)
    
    668.45(a), (b)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - For transfer students
    
    668.45(f)(1)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
- Constitution Day
  - Federal Register, 5/24/05, p. 29727
- Emergency response and evacuation procedures
  - 668.46(g)
  - 2019-20 FSA Handbook, Vol. 2, Ch. 6
- Employees designated as responsible for information dissemination
- Equity in Athletics Data (EADA)
- FERPA rights
- Financial assistance information
  - General requirement
    
    668.42
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Appendix F
  - Application process
    
    668.42(b)(1)
  - Award amount determination
    
    668.42(b)(4)
  - Books and supplies provision for Title IV eligible students
    
    668.164(m)
    
    Electronic Announcement, 3/5/19
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Vol. 4, Ch. 2
  - ED materials
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Selection criteria
    
    668.42(b)(3)
  - Student eligibility requirements
    
    668.42(b)(2)
  - Student rights and responsibilities
    
    668.42(c)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
- Fire safety policies, statistics, and report
  - Definitions
    
    668.49(a)
  - Dissemination and publication
    
    668.41(e)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Fire log
    
    668.49(d)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Fire safety report contents
    
    668.49(b), (c)
    
    668.49(d)(4)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Appendix F
  - Fire statistics
    
    668.49(c)
- Gainful employment disclosures
- Graduate and professional education in which graduates of the institution’s four-year degree programs enroll
- Institutional information
  - Academic information: programs, faculty, and facilities of the institution
    
    668.43(a)(5)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Accreditation and licensing information
    
    668.43(a)(6)
    
    668.43(b)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Appendix F
  - Copyright infringement (including unauthorized peer-to-peer file sharing) policies and penalties
    
    668.14(b)(30)
    
    668.43(a)(10)
    
    GEN-10-08
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Vol. 2, Ch. 7
  - Cost of attendance
    
    668.43(a)(1)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Disability-related services and facilities
    
    668.43(a)(7)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Net price calculator
    
    GEN-13-07
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Appendix F
    
    NCES Net Price Calculator Information Center
  - Refund policy
    
    668.43(a)(2)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Appendix F
  - Return of funds requirements
    
    668.43(a)(4)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Appendix F
  - Study abroad information
    
    668.43(a)(9)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Transfer of credit policies and articulation agreements
    
    668.43(a)(11)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Appendix F
  - Withdrawal procedures
    
    668.22(k)
    
    668.43(a)(3)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Written arrangements (consortium and contractual agreements) with other institutions
    
    668.5(e)
    
    668.43(a)(12)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Appendix F
- Internet or intranet websites as disclosure venue
- Job placement rates and related information
- Loan counseling
  See top list entry for Loan Counseling
- Missing student notification
  - 668.46(h)
  - 2019-20 FSA Handbook, Vol. 2, Ch. 6
- Notice to enrolled students of available information
  - 668.41(c)
  - 2019-20 FSA Handbook, Vol. 2, Ch. 6
- Preferred lender list
- Program participation agreement provisions
- Retention rate
- Security policies, crime statistics, and report
  - Campus-specific multiple reports
    
    668.46(d)
  - Crime log
    
    668.46(f)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    The Handbook for Campus Safety and Security Reporting, Ch. 5
  - Crime statistics
    
    Crimes to be reported
    
    668.46(c)(1)
    
    668.46(c)(6)
    
    The Handbook for Campus Safety and Security Reporting, Ch. 3
    
    Excludable reports
    
    668.46(c)(8)
    
    The Handbook for Campus Safety and Security Reporting, Ch. 3
    
    Geographic breakdown of crime locations
    
    668.46(c)(5)
    
    GEN-12-21
    
    The Handbook for Campus Safety and Security Reporting, Ch. 2
    
    Hate crimes
    
    668.46(c)(4)
    
    668.46(c)(9)(iii)
    
    The Handbook for Campus Safety and Security Reporting, Ch. 3
    
    Personal identification of the victim or accused
    
    668.46(c)(7)
    
    Recording crimes to a calendar year
    
    668.46(c)(3)
    
    The Handbook for Campus Safety and Security Reporting, Ch. 3
    
    Statistics obtained from police agencies
    
    668.46(c)(11)
    
    The Handbook for Campus Safety and Security Reporting, Ch. 4
    
    Uniform Crime Reporting (FBI’s UCR definitions)
    
    668.46(c)(9)
    
    Part 668, Subpart D, Appendix A
    
    The Handbook for Campus Safety and Security Reporting, Ch. 4
  - Definitions
    
    668.46(a)
    
    GEN-14-13
    
    The Handbook for Campus Safety and Security Reporting, Ch. 3
  - Dissemination and publication
    
    668.41(e)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Drug and alcohol abuse prevention
    
    668.46(b)(8)-(10)
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
  - Security report contents
    
    668.46(b)
    
    GEN-17-08
    
    GEN-14-13
    
    2019-20 FSA Handbook, Vol. 2, Ch. 6
    
    2019-20 FSA Handbook, Appendix F
    
    The Handbook for Campus Safety and Security Reporting, Ch. 9
- Textbook information
- Timely warning of crimes and emergency notification
- Transfer-out rate
- Vaccinations
  - 2019-20 FSA Handbook, Vol. 2, Ch. 6
  - 2019-20 FSA Handbook, Appendix F

LOG IN

Consumer Information

Statutory Authority

Regulations

ED References

NASFAA Publications and Articles

Subtopics

Administrative capability commitment to provide adequate financial aid counseling

Code of conduct concerning loans

Completion or graduation rates

Athletic conference substitute

Excludable students

For athletes

For excludable students

For first time, full-time undergraduates

For transfer students

Constitution Day

Emergency response and evacuation procedures

Employees designated as responsible for information dissemination

Equity in Athletics Data (EADA)

FERPA rights

Financial assistance information

General requirement

Application process

Award amount determination

Books and supplies provision for Title IV eligible students

ED materials

Selection criteria

Student eligibility requirements

Student rights and responsibilities

Fire safety policies, statistics, and report

Definitions

Dissemination and publication

Fire log

Fire safety report contents

Fire statistics

Gainful employment disclosures

Graduate and professional education in which graduates of the institution’s four-year degree programs enroll

Institutional information

Academic information: programs, faculty, and facilities of the institution

Accreditation and licensing information

Copyright infringement (including unauthorized peer-to-peer file sharing) policies and penalties

Cost of attendance

Disability-related services and facilities

Net price calculator

Refund policy

Return of funds requirements

Study abroad information

Transfer of credit policies and articulation agreements

Withdrawal procedures

Written arrangements (consortium and contractual agreements) with other institutions

Internet or intranet websites as disclosure venue

Job placement rates and related information

Loan counseling

Missing student notification

Notice to enrolled students of available information

Preferred lender list

Program participation agreement provisions

Retention rate

Security policies, crime statistics, and report

Campus-specific multiple reports

Crime log

Crime statistics

Crimes to be reported

Excludable reports

Geographic breakdown of crime locations

Hate crimes

Personal identification of the victim or accused

Recording crimes to a calendar year

Statistics obtained from police agencies

Uniform Crime Reporting (FBI’s UCR definitions)

Definitions

Dissemination and publication

Drug and alcohol abuse prevention

Security report contents

Textbook information

Timely warning of crimes and emergency notification

Transfer-out rate

Vaccinations