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TO: NASFAA Members

FROM: Dr. Philip Day, President and CEO

DATE: May 28, 2008

RE: NASFAA Budget And Member Services

Dear Colleague,

It’s no secret: economic times are tough, especially on campus. After having served for 26 years as a college president, I fully understand how critical every dollar is to your institution. That’s why as NASFAA’s new President and CEO, I have made tightening NASFAA’s budget and identifying new sources of revenue a top priority.

NASFAA has always run on a budget that’s "lean and mean," and within the past year the Association has made even bigger reductions in our operating costs:

  • NASFAA moved to a smaller facility where many of the staff members who previously had individual offices are now in shared spaces. In the move we sacrificed a large conference room for smaller committee-sized rooms, which are standing-room only during full staff meetings.

  • We expanded our use of telecommuting to reduce office space and resource needs. In addition to our DC-based staff, we now have staff working from home-offices in six different states.

  • I have asked our new CFO, Jim May, to scrutinize each recurring expense in our budget to see where costs can be cut. This review has already reduced our banking fees by half. Payroll processing, delivery services, supply costs, and committee-related expenses are now under review.

  • We are reviewing our relationships with consultants to ensure we receive the most "bang for our buck." Any relationship that falls short of meeting our tight cost-to-benefit requirements is being modified or terminated.

  • All computer and service outsourcing is being evaluated to determine the efficacy of bringing it "in-house."

  • NASFAA is buying out certain equipment leases to reduce long-term costs.

  • Paper and postage costs are being trimmed and less expensive mailing options are being used.

  • Conference calls and other electronic communications methods are increasingly being used for meetings and training to reduce travel-related expenses.

And we’ve only begun. The Association’s 2008-09 objectives include a detailed analysis of each of our cost centers to determine how we can deliver the products and services you value most in a way that is cost-efficient, effective, and timely.

Of course, no matter how much cost-cutting we do, we too are affected by economic conditions and unexpected expenses. Paid advertising in Today’s News, on the Web site, and in our print publications brings in revenue that allows us to avoid high dues increases. Further, we are working on several levels to expand the market for our products and services and attract new members.

Clearly we are making every effort to reduce our financial footprint. But one thing we will not reduce is the quality of our programs and services to our membership. NASFAA is planning to expand its array of services to help you better serve your students. We will not cut back on our commitment to our members, and I hope that you will continue your commitment to your membership in this great organization.

I appreciate your support and look forward to serving you in the coming year as we work together to help students achieve their higher education goals.

Best regards,

Dr. Philip R. Day, Jr. Signature

Dr. Philip R. Day, Jr.
President and CEO


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National Association of Student Financial Aid Administrators (NASFAA)
1101 Connecticut Avenue, NW, Suite 1100, Washington, DC 20036
Phone: (202) 785-0453; Fax: (202) 785-1487; Web: www.NASFAA.org