Your Thoughts: What Language Are You Using To Inform Borrowers About Public Service Loan Forgiveness?

Under the Public Service Loan Forgiveness (PSLF) Program, borrowers may qualify for forgiveness of the remaining balance of their Direct Loans after they have made 120 qualifying payments on those loans while employed full-time by certain public service employers. What verbiage do you use to inform borrowers about public service loan forgiveness? We want to hear from you! Share with your colleagues the language/verbiage your institution is using to inform students of this change in the comments section below and scroll through to see what other NASFAA members have to say.


Publication Date: 5/28/2014

John G | 5/28/2014 10:46:31 AM

I work at a law school and have an opportunity to meet with our public service law society to discuss the program, but usually I discuss it during exit counseling. Our visit program presentations, and many webinars, touch on the topic as well, and some eager incoming students have questions.

Margaret M | 5/28/2014 10:2:05 AM

We encourage students to review the Dear Borrower Letter and documents regarding PSLF; to consolidate FFEL debt to Direct in order to be eligible on all their Title IV debt. If they have Perkins, we suggest they confirm eligibility for other types of forgiveness, if any, before consolidating Perkins debt. We caution that they should monitor Congress and the budget/legislative process carefully for changes in the program as we do not know if there will be any grandfather provisions to any changes. We suggest they file an employer certification within the first month or two of eligible employment to confirm their employer and flag the system of their possible participation. We urge that they monitor annually their status. If they are using income based repayment (which they should for PSLF), when they file their annual documentation, we suggest that they file an employer certification to keep abreast of eligible work calculations. We urge them to use auto debit for their payments so as not to be late with any payment. We continue to caution that, depending on the size of their debt, they may actually pay less by working to payoff ahead of a 10 year schedule if they have the option. It will depend on their work and their income as to the feasibility of that. We direct them to the PSLF customer service section of MyFedLoan for additional assistance and answers to their questions.

You must be logged in to comment on this page.

Comments Disclaimer: NASFAA welcomes and encourages readers to comment and engage in respectful conversation about the content posted here. We value thoughtful, polite, and concise comments that reflect a variety of views. Comments are not moderated by NASFAA but are reviewed periodically by staff. Users should not expect real-time responses from NASFAA. To learn more, please view NASFAA’s complete Comments Policy.
View Desktop Version