School XYZ was assisting a parent and student with the FAFSA application process and directed the parent to the FSA ID site. After obtaining the FSA ID, the parent attempted to sign the FAFSA and received an error message. Are applicants able to use the FSA ID right away?
No. The Social Security Match with the Social Security Administration takes time. The parent should wait 24-72 hours for the match to be completed and then, try to sign the FAFSA again. The IRS Data Retrieval Tool is available for the 2018-19 FAFSA application and a FSA ID is required to use the tool.
Publication Date: 11/29/2017