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Ocelot. New research shows the breakdown between institutions and students rests with inaccessible information, inconsistent advice, and confusing systems. Get the full results, insights, and case studies on how institutions can scale the personal touch and bridge the engagement gap. Download the report.

This week on “Off The Cuff,” Justin, Megan, Allie, and Karen talk about what Halloween in their neighborhoods will look like this year due to changes caused by COVID-19 before Megan and Justin give an update on the latest regarding congressional negotiations over additional coronavirus aid to institutions. Allie then talks about a recent study that found Black student loan borrowers are more likely to never be able to pay off their student debt compared to their peers, and Karen covers a recent Department of Education webinar detailing new reporting requirements for institutions who received CARES Act funds. The group also talks proper email etiquette — so send in your do’s and don’ts of email greetings and signoffs.

As the ongoing coronavirus pandemic continues to upend college campuses’ fall semesters, enrollment numbers for most institutions have continued their downward trend for the upcoming semester, while enrollment at primarily online institutions continues to increase, according to an updated report from the National Student Clearinghouse Research Center. The ongoing report, now in its second iteration, paints a concerning outlook for enrollment projections as more colleges provide data, with overall postsecondary enrollment down 3% as of September 24. Undergraduate enrollment is down 4% from last year, while the growth in graduate enrollment has decreased to 2.7%, compared to a 3.9% increase in the previous report.

If time limitations have prevented you from creating or updating your policies and procedures manual, Blue Icon Advisors can help. Talk with us about your challenges and goals. Our team of trusted advisors can review your school's federal policies and procedures for compliance issues, write missing pieces, and/or move them into the NASFAA P&P Builder, if you elect to use this NASFAA service. We can build a customized plan — within your budget — to improve, create, and/or evaluate your policies and procedures. Contact Blue Icon today!

The current global crisis caused major shifts in higher education operations, drastically disrupting students' experiences. In times of disruption, students look to their institutions for support and guidance — how institutions respond can ultimately push a student to persist or stop out. In this November 17 webinar, we'll discuss retention issues impacting institutions and how schools can respond in key areas to help mitigate the impact of crisis and plan for the long-term success of students. Learn about taking a holistic approach to support including strategies for virtual support, continuity planning, retention outreach, inbound engagement, community building, and more to support your students. This 60-minute webinar, sponsored by Blackboard, is free to NASFAA members, but you must register in advance.

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