You've determined that your school needs either a Standards of Excellence (SOE) or Consumer Information (CI) Assessment peer review. Let's take a minute to go behind the scenes so you can learn what a NASFAA peer review entails.
In the weeks prior to the review, your school will have several tasks to complete:
The review itself will last approximately four days, usually starting on a Monday and ending on a Thursday. The first activity will be an entrance interview with applicable stakeholders across campus to introduce the reviewer(s) and discuss the purpose of the review. The reviewer(s) will spend the remainder of the week conducting interviews with various staff members in the financial aid office and other relevant parties involved in administering financial aid at your school, as well as looking over documents applicable to the scope of the review. On the last day of the review, the reviewer(s) will conduct an exit interview, usually with the same group included in the entrance meeting, to review the initial observations and answer any questions.
The review leader will finalize the report and send it to NASFAA for review. After completing the editing and formatting process, your school will receive the report no later than 40 business days after the review. Schools participating in a full SOE review have the opportunity to comment on a draft report first, while schools having a Consumer Information Assessment will receive a final report only. After NASFAA issues the final report, we will contact your school to conduct an evaluation of the review process to gather feedback to help us make improvements to the peer review program.
Now that you know more about how the review will work, complete a no-obligation request for information to having a SOE or CI Assessment review at your school.