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Student Aid Transcript Articles: Winter 1998 and Beyond NASFAA published the following Student Aid Transcript articles within
the past five years. Articles shown with a bright blue hyperlink may be
accessed online in PDF format by clicking on the article title. Most articles published between Winter 1998 and
Spring 2002 are available in hard-copy format only, but may be faxed or mailed
to NASFAA Members upon request. To request a copy of any listed article, or
to request any archived article written prior to 1998, contact Linda Conard
at ConardL@NASFAA.org, or
202-785-0453 ext. 122.
Race-Conscious Financial Aid: After Michigan (Vol.
16, No.1, 2005)
By Elizabeth B. Meers and William E. Thro The first in a two-part series addressing some of the questions frequently asked by student financial aid administrators about race-conscious financial aid.
Becoming Credit-Wise: What Students (and You!) Should Know (Vol.
16, No.1, 2005)
By Jeffrey E. Hanson A short primer on understanding how credit reports and credit scoring may affect students’ borrowing for higher education and beyond. Debt Management Strategies that Work for Graduate and Professional Students (Vol.
16, No.1, 2005)
By NASFAA's Graduate/Professional Issues Committee Four graduate/professional schools outline their strategies for helping students understand and manage their debt, and limit their borrowing.
We Need to Delight: Taking Customer Service to the Highest Level (Vol.
16, No.1, 2005)
By By Terry Everson and Laura Gallagher Creating memorable customer service in the student aid office. Fourth in Transcript’s six-part series on customer service.
The 24/7 Financial Aid Office (Vol.
16, No.1, 2005)
By Cristi Easton How and why one school made the leap to ‘round-the-clock service for their students. Should your school do the same?
Death, Taxes, Program Reviews, and Audits (Vol.
16, No.1, 2005)
By Jonathan D. Tarnow Program reviews and audits are as inevitable as death and taxes. A few tips on how to handle them when they occur.
Discovering Tax Discrepancies (Vol.
16, No.1, 2005)
By James Briggs The Department’s stand on conflicting information involves a greater understanding of IRS requirements. The Tax Detective gives a few pointers on what you need to look for, and where.
Missed Opportunities: Students Who Do Not Apply for Financial Aid (Vol.
16, No.1, 2005)
By Jacqueline E. King Some students who do not apply for financial aid are from low-income families. Why do they fail to apply, and what should we do to change this?
Author Guidelines (Vol.
16, No.1, 2005)
Are you a hidden Hemingway? Consider writing for Transcript!
GPIC Seeks Your Input Concerning Cost of Attendance (Vol.
16, No.1, 2005)
GPIC Seeks Your Input Concerning Cost of Attendance
Sometimes You Just Have to Laugh (Vol.
16, No.1, 2005)
A lighthearted look at student aid
A Scan of Our Changing Enviroment (Vol.
15, No.3, 2004)
By NASFAA's Research Committee
Looking ahead to the events and trends may affect our future. What You Need to Know about Private Loans (Vol.
15, No.3, 2004)
By Stephen Brown How you can help you students sort through wide range of options. Achieving Enrollment Management Bliss: Grasping the Fundamentals (Vol.
15, No.3, 2004)
By Stephen Clemente With the right approach, enrollment management may bring us back to our counseling and creative roots. Everybody's Got Them: Tough Customers! (Vol.
15, No.3, 2004)
By Terry Everson and Laura Gallagher Some folks seems impossible to please - and they are. The third in our series on customer service. (Vol.
15, No.3, 2004)
By Dana Fallon
Understanding the flexibility and limitation created by the recent expansion of the FERPA regulations.
Financial Aid Awards and Services to Graduate/Professional Students in 2002-2003 Research Briefs(Vol. 15, No.3, 2004)
By Kenneth E. Redd An insightful look at the results from NASFAA's 2003 Survey of Graduate Aid Policies, Practices, and Procedures (SOGAPPP).
Sometimes You Just Have to Laugh (Vol. 15, No.3, 2004)
More financial aid humor from your colleagues. Have you submitted your story yet? Picture This! A Few Candid Moments at the 2004 Conference. (Vol. 15, No.3, 2004)
2004 Conference Photos.
Accessing the Mind: The Remarkedable Life of Dr. Benjamin Carson. (Vol. 15, No.3, 2004)
By Linda Conard From troubled teen to gifted neurosurgeon - the life story of NASFAA's Conference keynote speaker is nothing short of inspirational. (Vol. 15, No.3, 2004)
National Chair George Chin's Inaugural Address at the 2004 National Conference. NASFAA's Carnival of Learning - Fun with the Future! (Vol. 15, No.3, 2004)
By Cristi Easton Fun and food aboundas Minneasota youngsters learn about careers, goals, and what it takes to get a college education. Mind Over MASFAA - A Midwest Association Brain Teaser (Vol. 15, No.3, 2004)
By Arman Habegger Can you guess which Midwest Association states fit these riddles? NASFAA Conference Donate $51,175 in Scholarships! (Vol. 15, No.3, 2004)
Thanks to the generosity of NASFAA's vendors, some lucky participants gained more than just a wealth of information and camaraderie from the Conference- they took home scholarships for their students. Bravo! Bravo! The 2004 NASFAA Awards (Vol. 15, No.3, 2004)
By Elizabeth Guerard NASFAA honors individuals and groups making outstanding achievements in our field. NASFAA's Conference and Local Arrangement Committees Helped Us Make It After All. (Vol. 15, No.3, 2004)
A small tribute to some big heroes of this year's Conference. Conference Participants Make Record Donation to Minnesota Libraries (Vol. 15, No.3, 2004)
Donating book and gift cards, Conference participants bestowed a wealth of resources on two area libraries. Electronic Aid Services for Parents (Vol.
15, No.2, 2004)
By Val Meyers How one school uses technology to keep parents in the loop. Steps to Customer Loyalty: Your Secret to Success (Vol.
15, No.2, 2004)
By Terry Everson and Laura Gallagher Turn daily customer services situations into customer loyalty opportunities An Umbrella for Your Parade When Difficult Students Reign (Vol.
15, No.2, 2004)
By Rita Shelley and Ted Lewis Pirtle Recognizing the value of your work helps you weather any difficult students Strengthening Technical Communication: Introduction to Microsoft InfoPath.
(Vol.
15, No.2, 2004)
By Stephen Clemente Learn how to use a powerful tool that your institution may already own. Sometime You Just Have to Laugh
(Vol.
15, No.2, 2004)
Admit it - now and then financial aid can be very funny. When I'n Gone, the Office Is Closed
(Vol.
15, No.2, 2004)
By Kelly Hoggatt A survival guide for the one-person aid office. Calling All Student Aid Professionals
(Vol.
15, No.2, 2004)
By Susan Luhman NASFAA's excellent adventure. Do you have what it takes to be a Standard of Excellence reviewer? Recurrent Program Review and Audit Findings and How to Avoid Them (Vol.
15, No.2, 2004)
By Stanley Freeman An ounce of prevention... A must read for all financial aid directors. (Vol.
15, No.2, 2004)
By Kenneth E. Redd
The Gratz and Grutter decisions may have raised as many questions as they answered about race-targeted aid. (Vol.
15, No.2, 2004)
(Vol.
15, No.2, 2004)
By Emily Attridge Can BBAY be the best way? This sounding board author says yes! Trends, Strategies, and Tactics for Reaching Prospective Student Consumers (Vol.
15, No.1, 2004)
By Scott Lomas Schools may need to adopt marketing communications strategies to reach families who are shopping to select a college The Data-Driven Financial Aid Office (Vol.
15, No.1, 2004)
By John Parker As you gather information about your office, turn numbers into data, and data into decisions. Customer Service - What’s the Big Deal? (Vol.
15, No.1, 2004)
By Terry Everson and Laura Gallagher The first in a series of articles on how your office can excel in customer service. Instant Answers from a Trusted Source
Happy 20th Anniversary to NASFAA’s Encyclopedia!
(Vol.
15, No.1, 2004)
By Linda Conard Since 1984, you’ve trusted the Encyclopedia to answer your most challenging student aid questions. Now learn what goes into producing this incredible resource. (Vol.
15, No.1, 2004)
By Ruth Ketchum Burns One of the original authors of NASFAA’s Encyclopedia describes the birth of an indispensable aid-office resource. Defining Excellence: NASFAA Sets the Standard
(Vol.
15, No.1, 2004)
By Elizabeth Guerard Comprehensive and tailored Standards of Excellence reviews help you find ways to achieve new heights in your aid office operations. (Vol.
15, No.1, 2004)
By Peter Leyton and Dana Fallon This article answers some of your tough questions about when you can—and when you must—disclose information under FERPA Key Factors in Compensation of Financial Aid Administrators and Staff
Research Brief (Vol.
15, No.1, 2004)
By Mark Williams and Michael Williams How much money are aid administrators making? What factors affect how much you are paid? NASFAA’s Salary Survey answers these questions and more. Defining Need at the Graduate Level: The Tug of War Continues
Sounding Board (Vol.
15, No.1, 2004)
By Emily Attridge The struggle to find a valid, objective definition of financial need for a population that Federal Methodology considers “independent.” (Vol.
14, No.3, 2003) By
Susan Luhman and Denise Rossitto When tight budgets eliminate monetary rewards, you can still show appreciation to your employees. Credit Counseling: The Sooner the Better! (Vol.
14, No.3, 2003) By
Joe Purisky Early credit counseling helps borrowers avoid default. Forging Ahead: An Interview with NASFAA's Chair, David Myette (Vol.
14, No.3, 2003) By
Elizabeth Guerard A glimpse into the background and
goals of this year’s National Chair. (Vol.
14, No.3, 2003) By
Tim Cameron Learn more about advances in Meteor, a free student aid information Web service. Self Employment and FICA Taxes in Federal Methodology The Tax Detective(Vol. 14, No.3, 2003) By
James Briggs How do self-employment taxes affect FM? Legal Checkup(Vol. 14, No.3, 2003) By
Peter Cassat Understanding your school's responsibilities under these important, frequently overlooked requirements. Majoring in Debt: What Students Need to Know about Future Income and Borrowing Research Briefs(Vol. 14, No.3, 2003) By
Gary L. Donhart, Steven A. Harrast, and Darla M. Keel Failure to consider potential future earnings can have dire consequences for borrowers. Private Loans: Providing Choice or Increasing Burden? Research Briefs(Vol. 14, No.3, 2003) By
By Catherine Wegmann A recent report examines students' increasing use of private loans to pay for college cost. Investing Early: An Examination of Early Intervention Programs Research Briefs(Vol. 14, No.3, 2003)
By Alisa Federico Cunningham and Christina Redmond Examining the practices of 17 state early intervention programs helps identify what works and why. Reauthorization Outside the Box: A Simplified
Approach to Need Analysis and Awarding Sounding Board(Vol. 14, No.3, 2003)
By Michael Johnson One aid administrator’s proposal to stimulate discussion during the planning stages of reauthorization. The 2003 NASFAA Conference in
Photos (Vol. 14, No.3, 2003) You worked hard, you played hard, now see yourself in action: a photographic glimpse of this year’s Conference activities. Helping Others Over the Mountain:
An Interview with Olympic Medallist Bonnie St.John (Vol. 14, No.3, 2003)
By Linda Conard Bonnie St. John knows you can only excel when you find a meaning in your work. Salt Lake Children Say “Thank You for the Carnival! (Vol. 14, No.3, 2003)
By Cristi Easton NASFAA’s Carnival of Learning inspires smiles, laughter, and
goals for the future. Education and Determination: Liz
Murray’s Tough Road Out of Poverty (Vol. 14, No.3, 2003)
By Linda Conard A once-homeless young woman describes how student aid helped her rise from poverty to the Ivy Leagues. (Vol. 14, No.3, 2003)
By Linda Conard Wise words that remind us of our two courageous Conference speakers, Bonnie St. John and Liz Murray. Conference Vendors Donate $56,000
in Scholarships (Vol. 14, No.3, 2003) Scholarship door prizes win big cheers from NASFAA Members. (Vol. 14, No.3, 2003) Transcript salutes this year’s honorees. NASFAA’s Retiree Reunion
Celebrates a History of Leadership. (Vol. 14, No.3, 2003) Retirees offer much to NASFAA and the student aid profession. Read about their reunion at the 2003 Conference. Swinging with NASFAA’s 2003 Golf
Tournament (Vol. 14, No.3, 2003) NASFAA golfers enjoy a little afternoon tee… A Small Note of Great
Appreciation (Vol. 14, No.3, 2003) Our volunteers make the NASFAA Conference a big success! NASFAA Donates over 500 Books to Salt Lake City Libraries (Vol. 14, No.3, 2003) NASFAA Members give the gift of reading to the children of this year’s host community. (Vol.
14, No.2, 2003) By
Craig Cornell, Mark A. Evans, and Theodore R. Hallenbeck Where
is your office on the technology pyramid? Where do you want it to be? This
article helps you develop a plan to meet student and institutional
expectations with available technology. (Vol.
14, No. 2, 2003) By
Stephen J. Clemente
Regain
control of information security in your office, from the desktop to digital
certificates. COD: Moving Towards a
Universal Delivery System (Vol.
14, No. 2, 2003) By
Elaine Redwine and Devin Croft Common
Origination and Disbursement (COD) is here. Are you ready? (Vol.
14, No. 2, 2003) By
Todd Lowdermilk
Using
high-tech tools to improve your financial aid services. (Vol.
14, No. 2, 2003) A
few words of wisdom that could be
applied to using technology in the aid office. Dependency Overrides: What
are the Bounds of Financial Aid Administrator Discretion By When are dependency overrides are an exception,
and when they cross the line? This article examines the possible differences
between Department of Education policy and Congressional intent on this
challenging question. (Vol.
14, No. 2, 2003) By
Reginald Page
Scholarship
consultants sell the advice we offer for free—so why is their business
thriving? College Funding Help? By
Marty Guthrie
Promises
made at consultants’ “financial aid seminars” sound too good to be true—and
usually are. Effective Communication
with Immigrant Students By Jamal Adam Understanding
cultural differences can help you better assist immigrant students in
navigating the challenges of the student aid process. A Financial-Planning
Workshop for Minority Students By
Charles Terrell, Ruth Beer Bletzinger and Ellen Ficklen This
intensive debt-management workshop may make the difference between students’
informed borrowing and overwhelming debt. To Serve the College or the
Community? By
Erin Bowley A
2002 study examines community service Federal Work-Study from the perspective
of the schools administering the programs. Suggestions and policy
recommendations are included. Retaining Minority Students
in Higher Education: Moving from Access to Success By
Carla N. Miller and Kenneth E. Redd A
new report offers resources and options to those involved in planning and
implementing retention programs on campus. Some Recommendations from a
Former Student Affairs Officer By
Arthur Sandeen
Become
a full partner in the decision-making processes that affect your students. 2003
Directory of Constituent Member Services (Vol.
14, No. 2, 2003) An
easy-to-use list of services offered by some of NASFAA’s constituent members.
Includes an index of services and an alphabetical list of constituent
members. Are
Your Publications Pulling Their Weight? (Vol.
14, No.1, 2003) By
Darrill Anderson Tips for improving your publications and making
them work for you. Do
Your Publications Need Help? (Vol.
14, No.1, 2003) By
David Cecil Resources for improving your publications. (Vol.
14, No.1, 2003) By
Jeff Southard Keep your students (and yourself) from becoming
a victim of identity thieves. From Zero to Awarding in Four Weeks (Vol.
14, No.1, 2003) By
Patty Hoban Bring inexperienced staff up to speed—fast! Good
Things Come to Those Who Wait Legal
Checkup (Vol. 14, No.1, 2003) By
Lisa Bureau ED’s November 1 final rules offer much-needed
regulatory relief. (Vol.
14, No.1, 2003) The debut of Transcript’s
feature, highlighting quotations related to the student aid profession. Research
Briefs (Vol. 14, No.1, 2003) By
Alisa Cunningham Using 1999-2000 NPSAS data, this article
examines the concept of college choice in relation to federal need-based aid
policy. The Merits (and Demerits) of State Merit Aid Programs Sounding
Board (Vol. 14, No.1, 2003) By
Kenneth E. Redd Finding a more balanced view of state
merit-based aid programs. Take One Small Step: Traveling the Path to Default Reduction (Vol.
13, No. 4, 2002) By
Sharon O’Neal and Connie Kent Steps for keeping student loan defaults low in a
weakening economy. Job Skills of the Financial Aid Professional (Vol.
13, No. 4, 2002) By
Vali Heist Financial aid professionals possess many of the
skills most valued by employers. Comparing 529 Plans and Other College Savings Options (Vol.
13, No. 4, 2002) By
Jennifer Ma and Douglas Fore How various savings options stack up against 529
plans. Saving for College: One Family’s Perspective (Vol.
13, No. 4, 2002) By
Carla Miller A personal look at a family confronting the
question of how to save for college. Notes from a Retiree: Education in
Uganda (Vol.
13, No. 4, 2002) By
Paul Phillips A retired financial aid director doing volunteer
work in Contracting
for Educational Services: Legal
Checkup (Vol. 13, No. 4, 2002) By
Peter S. Leyton and Dana M. Fallon Carefully drawn consortium and contractual
agreements can benefit your students and school. Reversing
the Trend Toward Unmanageable Student Debt Research
Briefs (Vol. 13, No. 4, 2002) By
Ellynne Bannon and Tracey King As student debt levels skyrocket, many students
have difficulty repaying their loans. Salary Levels for Chief Financial Aid Administrators (Vol.
13, No. 4, 2002) By
Kenneth E. Redd How and why salary levels differ between women
and men in the position of chief financial aid administrator. Promoting
Equality in Education: Ask Yourself the Tough Questions Sounding
Board (Vol. 13, No. 4, 2002) By
Joan Zanders Are you doing all you can to promote equality in
higher education? (Vol.
13, No. 4, 2002) By
Colleen MacDonald Sometimes it’s sink or swim for a new director.
Here’s a personal account of how one new director stayed afloat. Picture
This! NASFAA in (Vol.
13, No. 4, 2002) A photo review of NASFAA’s 2002 Conference in
the Big Easy. Providing
Opportunity, Building Character: Justice Alan Page Helps Level the Playing Field (Vol.
13, No. 4, 2002) By
Linda Conard Page reminded us of the importance of education and role models. Includes an
interview with Justice Page and a description of the Page Foundation
Education Scholarship Program. Come One, Come All to the Carnival of Learning (Vol.
13, No. 4, 2002) Big fun in the Big Easy with NASFAA’s annual
early awareness event. Widening
the Gate: Jonathan Kozol’s NASFAA Conference Address (Vol.
13, No. 4, 2002) By
Linda Conard At the 2002 NASFAA Conference, author and
activist Jonathan Kozol asked NASFAA members to join in the struggle for
justice and equality in education. Includes an interview with Kozol. A
Hot Time at the 2002 NASFAA Golf Tournament (Vol.
13, No. 4, 2002) Despite triple-digit temperatures, NASFAA
golfers enjoyed a great game for a good cause. NASFAA
Donates Over 1,800 Books to Reach Out & Read! (Vol.
13, No. 4, 2002) Thanks to all who contributed to this year’s
book drive at the NASFAA Conference. Includes a list of book donors. (Vol.
13, No. 4, 2002) Closing the 2002 Conference, NASFAA President
Dallas Martin reminds us to persist in removing the barriers to educational
opportunity. (Vol.
13, No. 4, 2002) A salute to the individuals and groups honored
with NASFAA awards during the 2002 Conference. Includes a list of those
honored. The
Only Constant Is Change (Vol.
13, No. 3, 2002) By
Stephen J. Clemente Technological change is inevitable. What new
offerings might best serve your office? Electronic
Signatures: The Missing Ink (Vol.
13, No. 3, 2002) By
Audrey Osswald Electronic authorization systems can satisfy
requirements and streamline processes. Understanding
Distance Education: A Primer for Financial Aid Administrators (Vol.
13, No. 3, 2002) By
Ellen Blackmun What is distance education, and why is it so
confusing? How
Portal Technology Can Improve Your Web Presence (Vol.
13, No. 3, 2002) By
Julie Berg-Mattson and Craig Cornell Assist students in customizing their Web experience
using portal technology. Developing
an Electronic Policy Manual for Your Financial Aid Office (Vol.
13, No. 3, 2002) By
Jeremy Mayernik How to place relevant information literally at
your fingertips. Introducing
the Meteor Project (Vol.
13, No. 3, 2002) By
Stephen J. Clemente Premiering summer 2002, a new way to access
accurate aggregated financial aid information. Demystifying
XML (Vol.
13, No. 3, 2002) By
Stephen J. Clemente What you should know about XML—the new standard
for financial aid data transmission. Do
I Have to Be a Cop? Detecting, Evaluating, and Reporting Financial Aid Fraud
Legal Checkup (Vol. 13, No. 3, 2002) By
Blain B. Butner A student’s application looks “fishy,” or an
employee appears to be falsifying loans—what can you do? What must you do? Because
You’re a Pro: The 2002 NASFAA Leadership Conference (Vol.
13, No. 3, 2002) By
Ermelinda Carvajal Participants in NASFAA’s annual Leadership
Conference learn the building blocks of leadership and exercise their
advocacy skills. Unethical
Silence (Vol.
13, No. 3, 2002) Thomas
Ratliff Speak out to your representatives about the need
for adequate student aid funding and reasonable policies. Silence is not
always golden. College
Costs and Prices: A Summary of Trends and Relationships, 1988-89 to 1997-98 Research
Briefs (Vol. 13, No. 3, 2002) By
Alisa Federico Cunningham An excerpt from the final report of the NCES
study. 2002
Directory of Constituent Members (Vol.
13, No. 3, 2002) You’ve
Got Aid! Electronic Awards Notices Save Time and Money (Vol.
13, No. 2, 2002) By
Rick Shipman and Val Meyers Electronic award notifications saved Financial
Aid Literacy for Students (Vol.
13, No. 2, 2002) By
Mary Morrison Financial assistance to students doesn’t have to
stop with loan processing. Stanford’s one-credit course helps prepare
students for their financial future. Making
the Media Work for You - Part 2 (Vol.
13, No. 2, 2002) By
Gene Evans Yes, you can get reporters to cover the stories
that are important to you and your institution. The second article in a
two-part series on working with the media. Illegal
Inducements and Arrangements Between Institutions and FFEL Loan Providers Legal
Checkup (Vol. 13, No. 2, 2002) By
Saul L. Moskowitz Are preferred lender lists legal? What kinds of
arrangements are acceptable between a school and a lender? If you are a FFEL
school or lender, don’t miss this column. Coping
with Recession: Public Policy, Economic Downturns, and Higher Education Research
Briefs (Vol. 13, No. 2, 2002) By
Patrick M. Callan The current recession coincides with the third
great wave of college enrollments. The stakes for maintaining and enhancing
college opportunity have never been greater. How
Effective Are State Merit Aid Programs? Research
Briefs (Vol. 13, No. 2, 2002) By
Kenneth E. Redd A symposium held by Harvard’s Civil Rights
Project posed tough questions about the effectiveness of state merit aid
programs in Stress
and Burnout in Admissions and Financial Aid Sounding
Board (Vol. 13, No. 2, 2002) By
Bob Laird a 22-year veteran of the admissions and
financial aid trenches offers suggestions for managing the causes of burnout
and stress. The
2001 NASFAA Conference in Pictures! (Vol.
13, No. 1, 2001) A camera’s eye view of the 2001 Conference in The
Empowerment Journey (Vol.
13, No. 1, 2001) By
Mario Martinez Finding meaning, happiness, and satisfaction in
what we do. What
to Do When the Media Calls - Part 1 (Vol.
13, No. 1, 2001) Gene
J. Evans The first in a two-part series on working with the
media. Part 1 deals with how to respond when a reporter calls. Frank
McCourt: From the Ashes of Poverty to the Halls of Education (Vol.
13, No. 1, 2001) By
Linda Conard In his keynote presentation to the NASFAA
Conference, Angela’s Ashes author
Frank McCourt describes the terrible effects of poverty and the importance of
education. An interview is also featured. The
Financial Aid Community and Congress: Rep. Howard “Buck” McKeon Calls for
Communication, Cooperation, and Coordination (Vol.
13, No. 1, 2001) By
Ermelinda Carvajal As cosponsor of the “Fed Up” initiative, McKeon
urges NASFAA members to identify needless or overly burdensome regulations
that Congress may address. Being
Pro-human Race in the Financial Aid World: Breakfast
with Edward James Olmos (Vol.
13, No. 1, 2001) By
Ermelinda Carvajal NASFAA’s closing breakfast speaker, actor and
activist Edward James Olmos, encourages us to recognize that we are each part
of one race—the human race—composed of beautiful, diverse cultures. The
Americanos Project is also featured. Making Ethical Choices: (Vol.
13, No. 1, 2001) Dallas Martin urges NASFAA Members to continue
their commitment to the Statement of Ethical Principles. 2001
NASFAA Awards (Vol.
13, No. 1, 2001) A salute to the winners of the 2001 NASFAA
awards. The
Carnival of Learning Comes to (Vol.
13, No. 1, 2001) By
Linda Conard Disadvantaged Reaching
Out, Touching Lives (Vol.
13, No. 1, 2001) A portrait of high school senior Chris Frierson,
a 2000 Carnival of learning “alum,” whose educational goals are now within
reach. Seven
Hundred Thanks for Making the 2001 Book Drive a Success! (Vol.
13, No. 1, 2001) A list of NASFAA Members who contributed to the
over 700 books donated to the Incentive
Compensation: A Thorny Issue You Cannot Afford to Ignore Legal
Checkup (Vol. 13, No. 1, 2001) By
Leigh M. Manasevit and Jonathan Tarnow The broad scope of prohibitions against
incentive compensation creates the potential for unexpected liabilities. Research
Briefs (Vol.
13, No. 1, 2001) By
Alisa Cunningham Characteristics of tribal colleges and evidence
of student success in institutions designed to meet the needs of American
Indian students. A
Background Briefing on Tuition Discounting Research
Briefs (Vol. 13, No. 1, 2001) By
Ronald G. Allan Understanding the concepts behind tuition
discounting is the first step toward opening a dialogue on this controversial
topic. Call
to Action: Using Education to Fight Against Hate Sounding
Board (Vol. 13, No. 1, 2001) By
Kathleen Gibbons Horrified by the Sounding
Board (Vol. 13, No. 1, 2001) By
Dale Thornton The September 11 tragedy causes the author to
reflect on the role of education in making the world a better place. Flag
Raising: A Few Words from the Editor (Summer
2001) By
Linda Conard Reflections on Electronic
Signature Legislation Makes Ink and Paper Old Fashioned! (Summer
2001) By
Sharon O’Neal Recent e-sign legislation promises to
revolutionize the way we conduct business. Applying
Electronic Signatures in the Financial Aid Office (Summer
2001) By
Stacey Peterson A brief overview of the Department of
Education’s “Standards for Electronic Signatures in Student Loan
Transactions.” Peer
Mentors Make Frugality Fun! (Summer
2001) By
Patricia A. Burnett and Ann Brieck At one Midwestern medical school, learning about
finances is creative, fun, and even chic! Peer
Mentors Offer Priceless Benefits (Summer
2001) By
Patricia A. Burnett and Ann Brieck Tips to help you make the most of peer mentors
on your campus. Goodbye
and Hello to the Quality Assurance Program (Summer
2001) By
Craig Cornell The newly enhanced QA Program offers significant
benefits to both participating and non-participating schools. Financial
Aid’s Contribution to Enrollment Management (Summer
2001) By
Charles Boudreau Nine ways to make the financial aid office an
active partner in achieving the institutions enrollment goals. The
Prohibition Against Commissions, Bonuses, or Other Incentive Payments: An
Overview Legal
Checkup (Summer 2001) By
Sharon Bob The Department of Education’s interpretations of
the incentive payment prohibition may have far-reaching implications. Affordability:
Responding to Measuring Up 2000 Research
Briefs (Summer 2001) By
Karen Paulson How to prepare to respond to affordability
questions raised by the National Center for Public Policy and Higher
Education’s Report Card, Measuring Up
2000. Advantages
and Disadvantages of State Loan Forgiveness and
Repayment Programs Research
Briefs (Summer 2001) By
Cheryl K. Maplethorpe Is your state making the most of the financial
aid resources it targets toward resolving labor shortages? An
Introduction to Document Imaging in the Financial Aid Office (Spring
2001) By
Douglas A. Levy Document management can make or break an
institution’s financial aid operations. For many schools, document imaging is
one way to meet this challenge effectively. What
the Regulations Say About Record Retention and Imaged Documents (Spring 2001) By
Linda Conard Can we really
shred the paper documents? And if so, when? Find out here. Document
Imaging Case Studies (Spring
2001) ·
·
·
Document
Imaging Resources – Special Advertising Section (Spring
2001) Three document imaging companies offer
information about their services. Value-Added
Technologies: Expanding the Boundaries of Customer Service (Spring
2001) By
Stephen J. Clemente To meet the growing expectations of
computer-savvy constituents, many schools are broadening their service
through value-added technologies. NASFAA’s
E-Aid Office Monograph Helps Schools Select and
Implement Financial Aid Software (Spring
2001) By
Patrick Kennedy The roots and rudiments of NASFAA’s Monograph
#12, E-Aid Office 2000: Financial Aid
Software Selection, Implementation, and Operation. E-learning
and the Financial Aid Administrator: Why
Understanding 34 CFR Isn’t Enough Legal
Checkup (Spring 2001) By
Michael Goldstein Federal regulations are just the beginning—state
approval is particularly important in the context of e-learning. Are
Research
Briefs (Spring 2001) Jacqueline
E. King Recent media reports warn that male students are
being outpaced by their female counterparts—but is gender really the issue? Is
Technology Making Us Better? Sounding
Board (Spring 2001) By
S. Lynn Fox As technology evolves, we must work collectively
to shape outcomes and develop more efficient systems. 2001
Directory of Constituent Member Services (Spring
2001) A handy list of services offered by NASFAA’s
Constituent Members. Who
Needs Analysis? The Importance of Understanding the Components of
the EFC Formula (Winter
2001) By
Mark A. Bandré A look at why it remains essential to understand
the history and workings of the need analysis formula, even in this era of
electronic EFC calculations and packaging. The
Tension in Savings: Reward or Penalty? (Winter
2001) By
D. Sherwin Hibbets Increasingly, families believe that saving for
college means losing student aid; we must emphasize the benefits of savings. You
Expect Me to Pay How Much? (Winter
2001) By
Chemene Crawford Admitting that the EFC is basically an
eligibility index may be the first step toward helping families understand
need analysis. When
Is a Family a Family? (Winter
2001) By
Annita Huff As society’s definition of “family” continues to
evolve, a financial aid director suggests that we re-examine the definition
of family used in the Federal Methodology. The
Importance of Following Your Own Policies Legal
Checkup (Winter 2001) By
Milton L. Kerstein Legal problems can be averted when institutions adhere
to the policies they create. Need
Analysis and Tuition Discounting: Do
Institutional Grants Still Help Low-Income Students? Research
Briefs (Winter 2001) By
Kenneth E. Redd NASFAA’s Director of Research and Policy
Analysis examines how tuition discounting is affecting our neediest students. Recommitting
the Nation to Equal Educational Research
Briefs (Winter 2001) By
Donald E. Heller A report from the Advisory Committee on Student
Financial Assistance reveals disappointing progress towards equal educational
opportunity, and recommends four steps toward change. Taxing
Matters (Fall
2000) By
Sharon H. Bob, Alisa Abadinsky, and Eric Weber Assessing the value of education tax credits as
a means to target tax cuts to those who need them. Speak
Up! Strategies for Effective Communication (Fall
2000) By
Denise Rossitto Advice on how to identify your target audience,
develop messages, and choose the right communication tools to reach your
audience. When
Should Financial Aid Administrators Call in the Lawyers? Legal
Checkup (Fall 2000) By
Key questions that help you decide which
compliance issues may pose significant risks for the institution and warrant
the involvement of counsel. Making
Our Voices Heard: The 2000 NASFAA Conference in (Fall
2000) By
Linda Conard An overview of the 2000 NASFAA Conference. Coretta
Scott King Speaks Out for Student Aid and Affirmative Action (Fall
2000) By
Linda Conard Keynote speaker Coretta Scott King opens the
NASFAA Conference with a call to continue promoting diversity through
affirmative action. In
Her Own Words: Coretta Scott King Answers NASFAA’s Questions (Fall
2000) By
Linda Conard An insightful interview with Mrs. King about
affirmative action and nonviolent social change. A
Few Moments with Mrs. King: A Personal Account (Fall
2000) By
Linda Conard Mrs. King expresses her conviction that a
society founded on justice, equality, and nonviolence is truly possible. Celebrate
Success: Financial Aid Makes the Difference (Fall
2000) By
Ermelinda Carvajal Seven students whose lives have been changed by
student aid tell their amazing stories of struggle and success. Continuing
the Advancement of Student Aid: Guiding
Principles from the Deputy Secretary of Education (Fall
2000) By
Andrew R. Brown Deputy Secretary of Education Frank S. Holleman
III stresses the importance of supporting higher education access and
affordability. The
Carnival of Learning Comes to (Fall
2000) By
Sharon Ferguson Local children discover the “keys to success”
for reaching their educational goals. The
Journey Continues: Carnival Participants Return for a Financial Aid Seminar (Fall
2000) By
Lisa Yi Twenty-eight local high school students attend a
post-Carnival seminar on finding and applying for the resources necessary to
fund their educational goals. The
Financial Aid Profession and William
H. Gray III Speaks at the NASFAA Conference (Fall
2000) By
Andrew R. Brown President and CEO of The College Fund/UNCF
stresses that by lowering financial barriers to education, we can make 2000
NASFAA Awards (Fall
2000) Individuals honored at the 2000 NASFAA
Conference. NASFAA
Committee Plans 2000-2001 (Fall
2000) By
Kathleen Gibbons and Marilynn King One key to NASFAA’s success is the support of
over 100 volunteers who donate their time and expertise to serve as committee
members. (Summer
2000) By
Frances Bond, Wendy Goldstein, Nancy Hawthorne Mumaw, Carol Rasco, and Linda
Rosen The Department of Education’s America Reads and
America Counts staff explain how to start a successful program. (Summer
2000) By
Orlo Austin and Grace Casillas How the Thompson
Institute Responds to the (Summer
2000) By
Sherry Youtz A career school makes the America Reads
Challenge a topic priority in their FWS program. (Summer
2000) By
John W. Carver The personal stories of three reading tutors at USC
ReadersPlus—An (Summer
2000) By
Dick Cone and Tina Koneazny The Technology
and the Financial Aid Profession Sounding
Board (Summer 2000) By
Mark S. Williams Current trends in technology and how they may impact
the financial aid profession in the future. Staffing
Considerations in the Changing Student Aid Environment Sounding
Board (Summer 2000) By
Craig Cornell Assessing financial aid office staffing
structures in response to external market forces, internal management
processes, and technological advancements. Return
of Title IV Funds: Emerging Legal Issues and Risks (Spring
2000) Two attorneys address the compliance issues
surrounding the new return of Title IV funds rules. Is your office ready for Policies,
Practices, and Procedures in Graduate Student Aid: A Report on the 1998
NASFAA SOGAPPP Survey (Spring
2000) The 1998 Survey of Graduate Aid Policies,
Practices, and Procedures raises some important questions about how borrowing
may affect students’ educational choices. NASFAA
Announces Opportunities in Financial Aid Research (Spring
2000) Publish an article in NASFAA’s Journal of Student Financial Aid, or
apply for funds through NASFAA’s Sponsored Research Grants Program. Sense
and Centsibility: A New Look at Financial Planning for (Spring
2000) Medical Students re-examine their relationship
to money in a new elective course on financial planning at Ohio University
College of Osteopathic Medicine. Getting
Personal: Harvard Medical School’s Approach to Debt Management (Spring
2000) by
Kathleen Gibbons Graduate
and Professional Aid Administrators: Your Association Wants You! Sounding
Board (Spring 2000) Think financial aid associations are just for
undergraduate schools? NASFAA’s 1999 National Chair urges you to think again. Jason’s
Forms Sounding
Board (Spring 2000) As financial aid moves toward a paperless
process, we may need to help some of our students to break the paper habit! Race-targeted
Financial Aid: Untangling the Legal Web (Winter
2000) By
Daren Bakst Attorney Daren Bakst examines the legal
implications surrounding race-targeted scholarship programs. Early-Awareness
Boot Camp (Winter
2000) By
Vali G. Heist In That
Was Then; This Is Now (Winter
2000) By
Irvin Bodofsky Technology, increasing regulations, and
decreasing government funds have changed the face of financial aid. But aid
administrators still care about service to students. Making
Excellence the Standard (Winter
2000) By
Yvonne Hubbard How do you liberate your office’s potential? For
the On
the Road Again with NASFAA’s Peer Reviewers (Winter
2000) By
Pamela Fowler For NASFAA’s peer reviewers, life on the road is
hardly glamorous. But is it rewarding? You bet it is! NASFAA
Is Recruiting Peer Reviewers (Winter
2000) NASFAA is looking for outstanding financial aid
professionals to serve as Standards of Excellence Review Program peer
reviewers. Misdirected
Money Sounding
Board (Winter 2000) By
Donald E. Heller The recent shift toward merit-based financial
aid rewards student for being academically talented, rather than promoting equality
of educational opportunity. NASFAA’s
Conference in the Desert: An Oasis of Hope (Fall
1999) By
Linda Conard An overview of the 1999 NASFAA Conference Maya
Angelou Puts a Rainbow in Our Clouds (Fall
1999) By
Linda Conard Keynote speaker, Maya Angelou, inspires her 1999
NASFAA Conference audience A
Priceless Memory: Meeting Maya Angelou (Fall
1999) By
Judy Schneider 1998 NASFAA Chair Judy Schneider recalls a few
moments of quiet conversation she shared with Maya Angelou before the keynote
address. A
Brave and Startling Truth (Fall
1999) A poem Maya Angelou asked us to share with
NASFAA’s members Failure
is Not an Option: What NASFAA Can Learn from NASA (Fall
1999) By
Linda Conard Closing speaker Gene Kranz, Mission Control Lead
Flight Director for Apollo 13, talks about teamwork, discipline, risk-taking,
and focusing on your objectives. The
Carnival of Learning Puts the Odds in the Students’ Favor! (Fall
1999) By
Sharon Ferguson NASFAA’s Carnival of Learning helps local
students learn what it takes to succeed, and that success is within their
grasp. Bridging
the Digital Divide with Computer Scholarships (Fall
1999) By
Paul Phillips and Norm Nicolson In an age when many schools require a high level
of computer competency, California State University San Marcos implements a
unique scholarship program that offers laptop computers to needy students. New
Technology: How to Stay Informed and in the Game (Fall
1999) By
Jackie Kessler, Roxie LaFever, and Betsy Bainbridge Finding ways to stay informed and even
participate in developing processes to incorporate technology into student
aid delivery. Speaking
Out for Our Principles: A Message from NASFAA’s National Chair (Fall
1999) By
Irvin W. Bodofsky 1999 National Chair Irvin Bodofsky reflects on
our values as student aid professionals and ensuring that we uphold those
values far beyond the year 2000. 1999
NASFAA Awards (Fall
1999) NASFAA recognizes the achievements of some
remarkable financial aid professionals. Ethical
Principles in Action Sounding
Board (Fall 1999) By
Thomas M. Ratliff Applying NASFAA’s Statement of Ethical
Principles as a basis for our day-to-day actions in the student aid
profession. Balancing
Technology and the Human Touch in Financial Aid Sounding
Board (Fall 1999) By
Kathleen Gibbons As technology becomes increasingly essential in
student aid, we should continue to remember the fundamental human aspects of providing
access to higher education and financial aid services to students. Dealing
with Student Credit Card Debt (Summer
1999) By William Stanford Many credit card companies aggressively market
cards to students. With so many students at risk of amassing excessive credit
card debt, what can, and should, we do to help? Exciting
Exits! One College’s Approach to the Dreaded “E” Word (Summer
1999) By M. Scott MacDonald Food, fun, solid debt counseling, and a 94%
attendance rate make this innovative approach to entrance and exit interviews
exciting. Educating the Mind and Spirit: Tribal Colleges Reshape Education for American
Indian Students (Summer 1999) By Katosha Belvin American Indian College Fund
representative Katosha Belvin explains why tribal education is essential, and
how private funding makes it possible. Recipe for Enrollment Success: Add a Measured
Portion of Financial Aid (Summer 1999) By P. Graham Hatcher and Thomas Williams Can a college increase
enrollment by over 25% in four years while also increasing revenue and
academic quality? For The Crime of Inaction: A Hard-Learned Lesson Sounding Board (Summer 1999) By Kenneth Williams, Jr. After pleading guilty of
misprision, a financial aid director reflects on loyalty, fiduciary
responsibility, and taking a proactive role when faced with criminal activity
in the institution. Cease-Fire Sounding Board (Summer 1999) By Joseph A. Russo The Direct Loan and Federal
Family Education Loan camps have fired upon each other for too long. It’s
time to call a cease-fire and start working together toward a common goal. By Ellen V. Blackmum Revisiting the 1997 Student Aid Transcript article “Distance Learning Comes of Age,”
NASFAA’s Director of Electronic Services Projects explains what has changed
in financial aid for distance education and what hasn’t changed—yet. Brave New World? Distance Learning Poses
Challenges and Opportunities for Student Aid and College Access (Spring 1999) Distance learning presents important challenges
for higher education. For student aid, the key is to determine whether the
Title IV programs and policies are adaptable enough to handle the changes
brought on by the use of technology. Shifts
in Higher Education: Adapting Financial Aid to Distance Learning (Spring
1999) By Dan Rodgers Shifts in the foundations of education caused by
distance learning will have major implications for financial aid. To chart
the course of future financial aid reform, this article explores the
underlying question: Where is higher education going?” Distance
Education: Where We’ve Been, Where We’re Going (Spring
1999) By Marianne Phelps Certain Title IV requirements present barriers
to the natural growth of distance education. Phelps, who is a Special
Assistant to the Office of Postsecondary Education, explains how the new
Distance Learning Demonstration Program will help us break through those
barriers. Promethean
Fire: Technology and Competition in Higher Education Sounding
Board (Spring 1999) By Kaye Howe Technological innovations in distance education stimulate
creative new ideas and give us a chance to stand back and look again at our
central tasks and return to our core values. By
Milton Kerstein and Richard Pastor The Americans with Disabilities Act affects your
financial aid office in more ways than you may think. Here’s how to develop
ADA-compliant policies that can change your need analysis, satisfactory
academic progress, enrollment status, and loan cancellation procedures. Race-sensitive admissions policies are under
siege in the courts and in states, resulting in contentious debate. The
authors' recent study debunks some long-held beliefs about these policies,
adding hard evidence that affirmative action works. By
William C. Nelsen How can we find more aid to help students enroll
in and stay in college? The phenomenally successful Citizens’ Scholarship
Foundation (CSF) helps bridge the private sector aid gap. CSF President
William Nelsen examines why and how the foundation works and how you can
become involved. By
Vernetta Fairley NASFAA's new peer review program aims to help
you thoroughly assess your current operations. You can learn what is right
about your procedures and what you can do to improve your financial aid
office and customer service. By
Earl E. Dowling Learn how one school benefited from being an
Experimental Site for the Department of Education. By
Val Meyers How do you select a verification population
under the Quality Assurance Program? The author shares Fraud exists at just about every level of the
student aid process and has been found among all key players. Do you know
fraud when you see it, or what to do about it? Prevention, correction, negotiation, and
sometimes litigation are but a few roles attorneys play to help their clients
achieve and maintain Title IV compliance. Understanding the legislative and regulatory
process will arm you with the information necessary to be proactive in this
year's negotiated rulemaking process and in developing responses to Notices
of Proposed Rulemaking resulting from the negotiations. Join NASFAA's Electronic NegReg Action Team! Does your name appear in this Table of Contents?
Maybe it should. Learn how to become a Student
Aid Transcript author—it's easier than you think. By
Linda Conard The NASFAA Conference takes the By
Laurie L. Welsh Demographer Dr. Harold Hodgkinson's keynote
address predicts who our future students will be, and how we can anticipate
their needs. By
Rachel McCrae What do you get when you put kids, pizza, games,
and NASFAA members all in one room? A lot of laughter, fun, and some learning
too! By
Linda Conard An evocative documentary confronts its audience
with their own feelings about racism as it demonstrates the kind of dialogue
needed for change. Diversity trainer David Lee talks about The Color of Fear, the process of
unlearning racism, and the critical role of diversity training in
universities and colleges. By
Madeleine McLean Dazzling designs light up the runway as 1998
graduates of the Fashion Institute of Design and Merchandising showcase their
work at a Conference luncheon. By
Irving Fradkin Distinguished Service Award winner Dr. Irving
Fradkin recounts how his vision of a community-based scholarship grew into a
thriving nationwide program. By
Judy Schneider 1998-99 National Chair, Judy Schneider, shares
her vision of NASFAA's direction for the future. NASFAA recognizes the achievements of some
remarkable financial aid professionals. By
NASFAA President Dallas Martin charts the course
in the campaign to educate the public about the availability of financial
aid. NASFAA honors this year's award-winning state
projects By
Schools have permitted a veil of obscurity to
settle over their basic financial operations, according to the National
Commission on the Cost of Higher Education. NASFAA President Dallas Martin
explains that financial aid administrators can have an impact on the public's
perception of college costs, prices, and financing options. By
Sandra Millers Younger The Cost Commission report challenges
institutions to control costs and to give the public a clearer understanding
of their financial operations. This article, which appeared originally in the
Association of Governing Boards of Universities and Colleges Trusteeship, gives the framework of
that challenge. By
Bruce V. Manno Casual use of the terms cost, price, and subsidy
are barriers to the public's understanding of college finances, according to
the Executive Director of the National Commission on the Cost of Higher
Education. Vocabulary Lessons from
NACUBO's Business Officer,
recommends a new, common vocabulary for straight talk about finances, and
outlines strategies to reduce educational costs. By
Linda Conard Our quick electronic survey reveals how some
financial aid administrators and institutions are responding to the Cost
Commission report. Assessing
and Communicating Financing Options (Winter
1998) By
Paul Aasen and Sheila Angst As financing
options for higher education increase, financial aid administrators must
learn to effectively share these options with students and their families. By
Paul Aasen and Sheila Angst Comparing alternative loans is at best
confusing. The authors explain loan chart limitations and how to make valid
comparisons. What
Financial Planners Tell Their Clients About Saving for College (Winter
1998) By
Karen Schaeffer A veteran financial planner shares her advice on
the best ways to save for college. Who
Should Pay for Graduate and Professional Education? (Winter
1998) Is it right for the public to subsidize graduate
school education? Baum concludes that the majority of graduate students
should be responsible for their own education financing. However, she
supports public subsidies for graduate students whose chosen career will
yield great social benefits, but low incomes. A
Practical Solution to Default Rate Calculation Problems Sounding
Board (Winter 1998) By
Dominic Yoia Are we using creative mathematics to calculate
cohort default rates? Here are some suggestions for how to make default rates
fairer. Guide
to Financial Aid Acronyms and Abbreviations Sounding
Board (Winter 1998) By Steve Zwillinger Zwillinger lists the many financial aid acronyms
for commonly used terms, association and organizations, and state and
regional loan agencies and defines what they stand for. |
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