Publication Date: February 9, 2007
Summary: Washington's Birthday Federal Holiday Processing And Customer Service Hours
Our Federal offices as well as some of our Title IV processors and call centers will be closed on Monday, February 19, 2007 to observe the Washington's Birthday Federal holiday.
The Common Origination and Disbursement (COD) System will accept and process data from schools and send back responses/acknowledgments on Monday, February 19, 2007, but schools will not be able to receive any Federal funds on that day. Requests for changes in funding levels and for funds will not be processed until Tuesday, February 20, 2007.
Note: We are planning to execute an extended COD System maintenance activity on Sunday, February 18, 2007 of the holiday weekend. Please refer to the "Impact on COD Processing February 18-19, 2007" Electronic Announcement that explains this activity.
The Central Processing System (CPS) will accept data on Monday, February 19, 2007 but will not process new Institutional Student Information Records (ISIRs) until Tuesday, February 20, 2007.
All Federal Student Aid Web sites will remain operational on the holiday.
| Federal
Student Aid Customer Service or Processing Center |
Telephone
Number |
Status on Washington's Birthday Federal Holiday - Monday, February 19, 2007
|
| Campus-Based
Call Center |
(877)
801-7168 |
Closed |
| COD
School Relations Center |
DL -- (800)
848-0978
Grants -- (800) 4PGRANT
Applicant Services -- (800) 557-7394
|
Open |
| CPS/
SAIG Technical Support |
(800)
330-5947 |
Open |
Common Services
for Borrowers
Debt Collection Service Info. Center
Direct Loan Consolidation
Direct Loan Servicing Center
- Students
- School Services
- Conditional Disability Discharge
Unit
|
(800) 621-3115
(800) 557-7392
(800) 848-0979
(888) 877-7658
(888) 869-4169 |
Open
Open
Open
Open
Open
|
| Research
and Customer Care Center for Schools |
(800)
433-7327 |
Closed |
| eZ-Audit |
(877)
263-0780 |
Closed |
| Federal
Student Aid Information Center |
4FED-AID |
Open |
| Grant
Administration & Payment system (GAPS) Hotline |
(888)
336-8930 |
Closed |
| NSLDS
Customer Service |
(800)
999-8219 |
Open |
| Ombudsman |
(877)
557-2575 |
Open |
