Twenty-Year Veteran of the Student Loan Industry and EdFund Takes on Responsibility for Client Services and Loan Guaranty Solutions
April 21, 2008 - EdFund, one of the nation's leading providers of student loan guarantee services under the Federal Family Education Loan Program, is pleased to announce that Therese Bickler has been appointed to the newly created position of vice president of Client Solutions and Services. Bickler, who has been with EdFund since its creation in 1997, and had prior experience in the education finance industry, was most recently EdFund's vice president of Loan Operations.
Bickler's career with EdFund has included direct involvement in product development, guaranty services, training, default prevention and lender relations. In all these positions, Bickler has focused on providing exceptional products and services to students, schools and lenders.
"We are fortunate to have such an experienced executive as Therese to step into an expanded role at this time of great change in the student loan industry," said EdFund president, Sam Kipp. "EdFund is adept at responding to these challenges and we are determined to adjust as the industry changes to ensure our near and long-term success so that we can continue to provide unparalleled service to students and schools," added Kipp.
The face of EdFund, our client services managers who provide service directly to school customers from coast to coast, will become part of this new division of the company. EdFund has the largest and most respected team of field representatives and service staff in the student loan guaranty industry, serving customers in all 50 states plus Puerto Rico and Guam. This internal reorganization continues our commitment to localized service.
"EdFund is proud of its history of personalized service to students, borrowers, schools and lenders. The strength of our commitment is unwavering," said Bickler. "Aligning our client relations and operations teams creates additional synergies that will enhance our ability to meet the needs and exceed the expectations of our customers and partners."
EdFund, a nonprofit public benefit corporation, is one of the nation's leading providers of student loan guarantee services under the Federal Family Education Loan Program. EdFund offers students a wide range of financial aid and debt management information while supporting schools with advanced loan processing solutions and default prevention techniques. Operating as an auxiliary corporation of the California Student Aid Commission and founded in 1997, EdFund processed more than $9.3 billion in student loans in 2006-07 and manages a portfolio of outstanding loans valued at $30 billion. EdFund is headquartered in Rancho Cordova, California with regional representatives located throughout the nation.
Posted 04/21/08 to www.NASFAA.org. Posting of press releases is done as a service to Members and does not imply endorsement or support by NASFAA. NASFAA does not review this information for content or accuracy.
