NASFAA's Commitment to Your Privacy

Thank you for visiting the Web site of the National Association of Student Financial Aid Administrators (NASFAA). NASFAA uses electronic information to contact its members and other interested parties to provide information on national events related to the administration of financial aid as well as information on NASFAA events, services, and products.

NASFAA is committed to protecting your privacy, and this notice explains NASFAA's information practices and how your information is collected and used on NASFAA's Web site and elsewhere. This notice is available at the bottom of most NASFAA Web site pages.

The details of this privacy notice are shared with all NASFAA employees in order to protect the confidentiality of your personal information.

Please note that this privacy notice does not cover other Web sites operated by NASFAA such as StudentAid.org.

Visitor Access

Visitors can view the NASFAA home page and most interior NASFAA Web pages without disclosing any personal information.

Web site visitors who are employed at NASFAA member organizations may access certain protected content by using their work email address and a password, provided to them by NASFAA. Emails (also refered to as usernames) and passwords are used solely to access such protected content. Passwords are provided either at the request of the member organization to which the visitor belongs or at the request of the individual. Emails and passwords are stored in the NASFAA membership database (see below for more information on the database).

Visitors to the NASFAA Web site are not able to communicate with other visitors and cannot post information to be accessed by other visitors.

Cookies

NASFAA uses cookies to store an individual's email and password so that the individual does not have to reenter this information each time he or she accesses a protected area of the Web site. Cookies are also used to track how visitors are using the Web site through the use of Web log analysis software. Cookies include the name of the individual and his or her NASFAA membership ID number. No other personal data is stored in the cookie and NASFAA does not link nonpersonal information stored in cookies with personal data about specific individuals.

Personal Visitor Information

NASFAA collects the personal information that visitors may volunteer while using the electronic services on the NASFAA Web site, such as completing a meeting registration form, ordering publications, completing an electronic survey, or sending email to the association. NASFAA does not collect information about visitors from other sources, such as public records or entities, or private organizations.

Information that we collect from our online services on the NASFAA Web site may include:

• Name
• Title
• Institution
• Address
• Phone and fax numbers
• E-mail address
• Credit card number, expiration date, and the cardholder's name
• Registration category, such as the type of membership held by the individual's employer

Information submitted to NASFAA by an individual acting solely in a business capacity is excluded from the scope of this privacy notice.

Membership Database

The membership database contains information submitted to NASFAA by a member organization on its membership form or annual membership update. This information contains directory-type data about individuals employed by a member organization (e.g., name, address, phone, email). The database also includes information about an individual's participation in certain NASFAA activities, such as service on a committee or attendance at a NASFAA conference or workshop, as well as emails and passwords for Web-based services if requested by the individual or the member organization to which he or she belongs.

Information contained in the membership database may on occasion be rented to other organizations for postal mailings. Email addresses are never rented or provided to others. Organizations must sign an agreement restricting the use of the mailing list information. Additional information and a copy of the mailing list rental agreement are available from Membership@NASFAA.org.

Members may opt-out of promotional postal mailings and emails from NASFAA and other organizations, by logging in to their myNASFAA account, selecting the Demographic Information tab, and checking the promotional opt-out box. More information about opting out is provided below.

How NASFAA Uses Information Collected via Online Communication

NASFAA uses the information provided by individuals when using our online services to complete the specific service transaction. For meeting registrations, a list of attendee names and addresses may be made available to meeting attendees, sponsors, and exhibitors; no other information is shared with outside parties except to the extent necessary to complete that registration

For email correspondence not collected via online services on NASFAA's Web site, the association routinely uses the return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

How to Opt-Out of Communication with NASFAA

NASFAA recognizes that most people receive too many emails every day. In an effort to put more control into your hands so that you can decide what you want (and don't want) to receive from NASFAA, we have implemented several unsubscribe and opt-out options.

Today's News

NASFAA distributes Today's News each weekday morning via a one-way listserv. Critical news updates are also sent using the listserv. Today's News is a "subscription" and only members can receive it. Since Today's News is a subscription, NASFAA members cannot opt-out. However, if you wish to reassign or temporarily suspend your subscription, you have the following options:

1. Ask the primary contact at your institution or organization to assign the Today's News subscription to someone else at your institution or organization. The primary contact can change membership benefit assignments in the Membership Management area of the NASFAA Web site.
2. Request the reassignment of your Today's News subscription by sending an email to Membership Services at Membership@NASFAA.org.
3. For a temporary vacation stop, log into your myNASFAA account, select the Demographic Information tab, and check the box next to Vacation Stop. To start receiving Today's News again, simply uncheck this box.

All Other Emails

NASFAA uses an email program called Informz to distribute surveys, special letters from the President/CEO, updates from Membership Services, including dues renewal reminders, and promotional messages such as Webinars announcements. Informz, which links directly to NASFAA's membership database, gives you control over the mailings you receive.

Promotional Messages

If you do not want to receive promotional messages from NASFAA, you have two options:

1. You can Opt-Out by topic. For instance, if you receive an email about Webinars and you don't want to receive any more, click the "Opt-out of Webinar Emails" link at the bottom of the email message. You will continue to receive other promotional messages, such as conference announcements. Every time you get a new promotion, you will have the option to opt-out of that topic.
2. You can stop ALL promotional messages. Log in to your myNASFAA account, select the Demographic Information tab, and check the promotional opt-out box. By selecting this box, you will no longer receive any promotional emails or mailings, but you will continue to receive important announcement that are sent thru Informz or the mail such as letters from the President/CEO and membership updates.

Note: Every message sent thru Informz also includes an Unsubscribe Link. If you select the Unsubscribe Link (rather than the opt-out link), you will never receive a message from NASFAA via Informz. We strongly recommend that you do not select this link, because you may miss out on important and time-sensitive information. Instead, we suggest that you use the alternatives outlined above to better manage control of the messages you receive.

If you have any questions or want to re-subscribe (after unsubscribing), please contact Membership Services at Membership@NASFAA.org or (202) 785-0453 Ext. 1.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, NASFAA has in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. NASFAA never collects or maintains information at its Web site from persons known to be under age 13, and no part of our Web site is designed to attract anyone under age 13. Please do not communicate with or contact us if you are under age 13.

How You Can Review or Correct Your Information

Individuals can review their personal information in the NASFAA database.

To do so on-line, go to Membership Center, click on "Edit your myNASFAA profile" using your work email and password (if you are not already logged in).

You can also request this information by e-mail to Membership@NASFAA.org or call the Membership Department at 202-785-0453 ext. 1.

If NASFAA has personal data about you, the association will provide you with a readable copy of your data at no cost.

Factual errors in your personally identifiable information, including out-of-date information, can be corrected by sending us a request or updating your information online.

To protect your privacy and security, NASFAA also will take reasonable steps to verify your identify before making corrections or releasing your information for review.

Changes to this Privacy Notice

Because privacy laws both within the United States and overseas are in a state of flux and subject to change, NASFAA reserves the right to change this privacy notice, effective when it is re-posted to the NASFAA Web site. When changes are made to this privacy notice, NASFAA will not reduce its scope.

Questions or Comments About this Privacy Notice

If you have additional questions or concerns about this privacy notice, including implementation and administration, please call NASFAA Membership Services at (202) 785-0453 Ext. 1 or email Membership@NASFAA.org.

Please direct all questions and comments about NASFAA Membership to Membership@NASFAA.org or call (202) 785-0453 Ext. 1.