How The SOE Review Works

Once the scope of the review is established in a letter of engagement between the institution and NASFAA, the following steps occur:

• The institution submits demographic data and other information to NASFAA and a preliminary institutional assessment is conducted.
• NASFAA then selects a customized peer review team composed of trained student financial aid administrators who visit the institution and perform an in-depth, on-site review of the financial aid operations.
• The review team spends two days to one week on the campus.*
• Following the on-site review, the team will compile an objective evaluation of the institution’s financial aid program and present its findings in an exit interview to administrators designated by the institution.*
• Finally, NASFAA will prepare and submit a confidential written report summarizing the peer review team’s observations that identifies the institution’s good financial aid practices and suggests improvements.*

*The review process varies for select modules and will be outlined in detail prior to any agreement between NASFAA and the institution.

Next Step

If you are ready to take the next step, simply complete the no-obligation Cost Estimate Request Form, which is an online form, or download and print the Cost Estimate Request Form as an Adobe Acrobat PDF file and fax it to 202-785-1487.

Please direct all questions about SOE to Susan Luhman, program coordinator, at Excellence@NASFAA.org or (202) 785-6972.