Student Eligibility

NASFAA U Online CoursesStart Date: September 9, 2019
Duration: 4 weeks
Cost: $299 per registrant (members and non-members)

Registration for this course is now closed.


This course provides an overview of general student eligibility criteria and documentation requirements, familiarizes attendees with the role of the Central Processing System (CPS), database matches, and the National Student Loan Data System (NSLDS), as well as how specific educational programs affect student eligibility. Video lessons, discussion topics, and learning assessments reinforce key course concepts. Upon passing the course, you will receive complimentary access to the credential test.

Course Outline

  • Lesson 1: Introduction to Student Eligibility
  • Lesson 2: Criteria Checked Via the Application Process
  • Lesson 3: Criteria Checked and Monitored by the School
  • Lesson 4: Educational Coursework and Programs Affecting Student Eligibility and Changes in Eligibility

Course Structure

This course utilizes multiple teaching and learning methods to ensure participants develop a true understanding of the topic. Live instruction, reading assignments, discussion forums, interactive content, and assessments will reinforce key course concepts.

As a participant of this course you will be asked to:

  • Review educational video lessons
  • Complete learning assessments
  • Engage in online discussions
  • Collaborate with other financial administrators

Weekly due dates for assessments are included in the course syllabus, and all assessments must be submitted by the course end date. The live instruction classes last approximately one hour and are recorded for on-demand viewing by the course attendee. While attendance in the live sessions is optional, we do encourage you to attend due to the collaborative nature of the courses. Please see the Get-Together schedule below for this course (subject to change at the discretion of the course instructors).

Live Instruction Schedule





2:00 pm ET

Intro Session and Lesson 1 Instruction


2:00 pm ET

Application Session


2:00 pm ET

Lesson 1 Review and Lesson 2 Instruction


2:00 pm ET

Application Session


2:00 pm ET

Lesson 2 Review and Lesson 3 Instruction


2:00 pm ET

Application Session


2:00 pm ET

Lesson 3 Review and Lesson 4 Instruction


2:00 pm ET

Application Session


2:00 pm ET

Lesson 4 Review & Wrap-Up

Credential Test Access

Complimentary access to the credential test is provided after successfully completing and passing the course.

Course Instructors

Joe MassmanJoe Massman, NASFAA Regulatory Specialist

Joe began his career in financial aid in 2004 at Montana State University Billings, subsequently serving in various roles at the University of Northern Colorado, Westwood College, and Red Rocks Community College. Before joining us in 2018, he served 8 years at the U.S. Department of Education, with 3 years as an Institutional Review Specialist and 5 years as a Training Officer. Joe holds a bachelor's degree from Montana State University Billings, and he holds a master's degree from the University of Northern Colorado. When he's not talking about financial aid, music is also an important part of Joe's life, and he performs in operas, choirs, and other professional musical engagements.

Tonya HsiungTonya Hsiung, NASFAA U Instructor

Tonya joined NASFAA's Training and Regulatory Assistance team in 2019. Prior to joining NASFAA, she was the Senior Assistant Director of Financial Aid at Franklin & Marshall College. She started her financial aid career as a work-study student. She has worked professionally in financial aid for over 16 years. She has experience in several areas of financial aid including verification, federal grants, veterans affairs, direct loans, scholarships, work study, professional judgment, international students, and study abroad. She enjoys teaching financial aid and has previously served as an adjunct instructor for NASFAA U courses in addition to teaching multiple NASFAA Authorized Events. She received a bachelor's degree in Secondary Mathematics Education and Master's Degree in Student Affairs in Higher Education from Indiana University of Pennsylvania and a second bachelor's degree in Business Administration/Accounting from Millersville University. She is married to her husband, Danny, and they have a six-year old daughter, Alana.

Art YoungArt Young, CFAA, Director of Financial Aid, Utah State University

Art Young is Director of Financial Aid at Utah State University. He has over 15 years of experience in various sectors of the financial aid industry, including as Associate Director of Financial Aid at Brigham Young University, Director of Financial Services at Provo College, Relationship Manager for KeyBank, and Financial Aid Counselor at USU. He has a wide educational and professional background, including seven years teaching in Utah's public schools.

Art has served professional aid associations on many levels, and is a past president of both the Utah Association of Student Financial Aid Administrators (UASFAA) and the Rocky Mountain Association of Student Financial Aid Administrators (RMASFAA). He has a passion for training and mentoring colleagues and students, and has volunteered at RMASFAA's Summer Institute for many years. Currently serving as a Commission Director on the Board of Directors of the National Association of Student Financial Aid Administrators (NASFAA), Art has served on a variety of other UASFAA, RMASFAA, and NASFAA committees. He received the NASFAA Regional Leadership Award in 2018, RMASFAA's Oscar R. "Jack" Hendrix Award in 2010, and the UASFAA Outstanding Service Award in 2009. In his spare time, Art takes music classes and tries to keep up with his wife and four children.

NASFAA U Course Policies

Attendance Requirements and Due Dates

While there is flexibility built into our online courses to accommodate busy work and life schedules, our courses have weekly due dates, and all assessments must be submitted by the course end date. These due dates will be available in the syllabus, which becomes available on the first day of the course.

We also strongly encourage participation in the live instruction sessions, but archives will be available for on-demand viewing.

Technical Requirements

Your online course will be fully browser-based. We strongly recommend using Google Chrome or Firefox as your internet browser for the live instruction meetings. Internet Explorer is not supported. The audio portion of online courses will be delivered directly through your computer's speakers or attached headphones. We recommend you test your computer's ability to stream audio prior to joining the first live session. We encourage you to have a microphone set up so you can participate in our live instruction sessions, although it is not required.


If you require any special accommodations for this course, please contact us at Accommodations must be requested at least two weeks prior to the start of the course.


By submitting your registration, you agree to the following cancellation schedule:

  • $25 cancellation fee before September 5, 2019
  • $50 cancellation fee September 5, 2019 - September 8, 2019

If you do not cancel by 6:00 a.m. ET, September 9, 2019, you will be responsible for the full amount of the registration fee. Medical emergencies will be rescheduled to another available course with a doctor's note.

Requests to cancel must be sent to

Additional Questions

For additional questions, please review the helpful guide of Online Course Frequently Asked Questions.

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