Verification 2019-20

NU - Online Course IconStart Date: January 14, 2019
Duration: 4 weeks
Cost: $299 per registrant (members and non-members)



With a focus on the 2019-20 processing year, this course concentrates on the principles of verification, information subject to verification, acceptable documentation, processing data corrections, how to verify applicant files in accordance with Title IV verification requirements, and options for institutional verification. It is the perfect collaborative learning tool for new and intermediate level financial aid professionals and has been designed with the necessary tools, equipment and subject matter expertise to guide you through the process.

Course Outline

  • Lesson 1 - Understanding Who and What Must Be Verified
  • Lesson 2 - Acceptable Verification Documentation
  • Lesson 3 - Verification Corrections, Updates, and Professional Judgment Adjustments
  • Lesson 4 - Verification Status Codes, Interim Disbursements, Timeframe, Policies and Procedures

Course Structure

This course utilizes multiple teaching and learning methods to ensure participants develop a true understanding of the material. Live instruction, reading assignments, discussion forums, and assessments will reinforce key course concepts. 

As a participant of this course you will be asked to:

  • Review educational video lessons
  • Complete learning assessments
  • Engage in online discussions
  • Collaborate with other financial administrators 

Weekly due dates for assessments are included in the course syllabus and all assessments must be submitted by the course end date. The live instruction classes last approximately one hour and are recorded for on-demand viewing by the course attendee. While attendance in the live sessions is optional, we do encourage you to attend due to the collaborative nature of the courses. Please see the Get-Together schedule below for this course (subject to change at the discretion of the course instructors).

Live Instruction Schedule

Date Time Session 
01/14/19 2:00 pm ET Intro Session and Lesson 1 Instruction
01/17/19 4:00 pm ET Application Session
01/22/19 2:00 pm ET Lesson 1 Review and Lesson 2 Instruction*
    (*Please note this is a Tuesday session due to federal holiday.)
01/24/19 4:00 pm ET Application Session
01/28/19 2:00 pm ET Lesson 2 Review and Lesson 3 Instruction
01/31/19 4:00 pm ET Application Session
02/04/19 2:00 pm ET Lesson 3 Review and Lesson 4 Instruction
02/07/19 4:00 pm ET Application Session
02/11/19 2:00 pm ET Lesson 4 Review

Credential Test Access

Complimentary access to the credential test is provided after successfully completing and passing the course. 

Course Instructors

Michael KutcherMichael Kutcher is an instructor with the National Association of Student Financial Aid Administrators. He has specialized in training financial aid counselors in the fundamentals of Title IV financial aid for the past six years. Prior to joining NASFAA in 2015, Michael was an Assistant Director of Student Services and Outreach with the University of Maryland University College. He was responsible for supervising a team of financial aid counselors, developing business processing guides, and presenting training seminars on new rules and regulations published by the Department of Education.

Cheryl HuntCheryl Hunt joined NASFAA’s Training and Regulatory Assistance team in 2018 as a NASFAA U Instructor. She has worked nearly 30 years in the field of financial aid. Cheryl began her career as a financial aid director at a small private college in Southern California. She later worked in a variety of roles in the financial aid offices at Chapman University and Azusa Pacific University. Prior to joining NASFAA, Cheryl provided financial aid training on behalf of USA Funds. Being an instructor for NASFAA U allows her to fulfill her passion for training. Cheryl lives with her husband in Eugene, Oregon. She enjoys hiking and is a devoted Oregon Ducks football fan.

Ashley MunroAshley Munro is the Associate Director of Financial Aid at University of Alaska Fairbanks. She has worked in financial aid for 13 years. Her main responsibilities include return of Title IV funds, Veteran Education Benefits, state aid, and professional judgment and verification for the UAF's rural campuses. Training and presenting in financial aid is one of her favorite aspects of the job and she has served on WASFAA's Training Committee and Sister Dale Brown Summer Institute faculty for several years. Ashley is the current President of WASFAA.

NASFAA U Course Policies

Attendance Requirements and Due Dates

While there is flexibility built into our online courses to accommodate busy work and life schedules, our courses have weekly due dates, and all assessments must be submitted by the course end date. These due dates will be available in the syllabus, which becomes available on the first day of the course. 

We also strongly encourage participation in the live instruction sessions, but archives will be available for on-demand viewing. 

Technical Requirements

Your online course will be fully browser-based. We strongly recommend using Google Chrome or Firefox as your internet browser for the live instruction meetings. Internet Explorer will not function correctly. The audio portion of online courses will be delivered directly through your computer’s speakers or attached headphones. We recommend you test your computer's ability to stream audio prior to joining the first live session. We encourage you to have a microphone set up so you can participate in our live instruction sessions, although it is not required. 


If you require any special accommodations for this course, please contact us at Accommodations must be requested at least two weeks prior to the start of the course.


By submitting your registration, you agree to the following cancellation schedule:

  • $25 cancellation fee before January 10, 2019
  • $50 cancellation fee January 10 - January 13, 2019

If you do not cancel by 6:00 am ET January 14, 2019, you will be responsible for the full amount of the registration fee. Medical emergencies will be re-scheduled to another available course with a doctor’s note.

Requests to cancel must be sent to

Additional Questions

For additional questions, please review the helpful guide of Online Course Frequently Asked Questions.

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Verification: 2019-20


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