What's New? - Q&A

We’re going virtual! Check out the questions and answers below to learn more about how the NASFAA 2021 national conference will be different than conferences in years past.

Will my previous registration for the NASFAA 2021 National Conference or NASFAA 2021 Conference Retrospectives be automatically transferred to the 2021 NASFAA Virtual Conference?

No. Participants must register for the new event. However, only one paid registration is required for your institution's entire NASFAA membership roster to participate. 

How can I tell if someone from my institution/organization has registered for the virtual event?

If another person at your institution/organization has already registered, contact information and connection instructions will display instead of the full registration process. 

Can a NASFAA credit balance be used to pay for registration?

Yes. If your institution or organization has a credit balance with NASFAA, there will be an opportunity to apply this to your virtual conference registration fee. Credit balances must be submitted or approved by the primary contact listed on your institution's membership roster in order to be applied. Learn more on our Using Your NASFAA Balance webpage

When are registration fees due?

Registration fee must be submitted at the time of registration. Contact membership@nasfaa.org to coordinate an offline payment. 

Where can I view my registration confirmation and invoice?

Visit the myNASFAA Transactions & Involvement tab to review registration information. "NASFAA 2021 Virtual Conference" will appear at the top of the list, even if someone else completed the registration process for you. 

What is the cancellation policy?

Since all sessions can be accessed, both live and on demand, by any member on your institution's roster, no cancellations are allowed and no refunds will be issued. 

How long is the conference?

The conference will consist of several sessions of programming from June 21-25, 2021. In addition to interest sessions, a NASFAA U online course, as well as two diversity-focused training events, will also be offered. Review the tentative schedule of live events; on-demand recordings will be available at the conclusion of the conference.

Publication Date: 4/5/2021

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