Application Processing

Start Date: May 10, 2022
Duration: 4 Weeks
Price: $299.00

Registration for this course is full.

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Note: After registration, the Access Course button will display, which can be used to access the course learning system. While the learning system is always available, your course will populate in your account shortly before the class start date.

Course Description

This four-week interactive online course provides an overview of the Free Application for Federal Student Aid (FAFSA) and the entire application process which includes correctly answering dependency questions, supplying tax and income information, parental information, and how an applicant correctly completes and submits a FAFSA. Course participants will also learn the process the Central Processing System (CPS) performs when it receives a FAFSA and understand the difference between corrections, updates, and adjustments to applicant data. This course is designed for financial aid professionals; however, it will also be a great learning tool for individuals who assist students through the financial aid application process such as admissions or enrollment representatives, and high school counselors. Live instruction, discussion topic collaboration, and assessments throughout the course will reinforce key concepts. Upon passing the course, you will receive complimentary access to the credential test.

Course Outline

  • Lesson 1 - Free Application for Federal Student Aid (FAFSA)
  • Lesson 2 - Application Process
  • Lesson 3 - Processing FAFSA Data and Application Output
  • Lesson 4 - Changing Applicant Data

Course Structure

This course utilizes multiple teaching and learning methods to ensure participants develop a true understanding of the topic. Live instruction, reading assignments, discussion forums, interactive content, and assessments will reinforce key course concepts.

As a participant of this course you will be asked to:

  • Review educational video lessons
  • Complete learning assessments
  • Engage in online discussions
  • Collaborate with other financial administrators

Weekly due dates for assessments are included in the course syllabus, and all assessments must be submitted by the course end date. The live instruction classes last approximately one hour and are recorded for on-demand viewing by the course attendee. While attendance in the live sessions is optional, we do encourage you to attend due to the collaborative nature of the courses. Please see the Live Instruction Schedule below for this course (subject to change at the discretion of the course instructors).

The time commitment is variable, but you can expect to spend an average of six to eight hours a week on a course. The time commitment will vary based on your prior knowledge of the course topic, your experience and comfort level in the online course environment, etc.

Live Instruction Schedule 





2:00 p.m. ET

Intro Session and Lesson 1 Instruction


2:00 p.m. ET

Application Session


2:00 p.m. ET

Lesson 1 Review and Lesson 2 Instruction


2:00 p.m. ET

Application Session


2:00 p.m. ET

Lesson 2 Review and Lesson 3 Instruction


2:00 p.m. ET

Application Session


2:00 p.m. ET

Lesson 3 Review and Lesson 4 Instruction


2:00 p.m. ET

Application Session


2:00 p.m. ET

Lesson 4 Review & Wrap-Up

Course Instructors

Tonya Hsiung, NASFAA U Program Manager

Tonya Hsiung Tonya Hsiung joined NASFAA's Training and Regulatory Assistance team in 2019. Prior to joining NASFAA, she was the senior assistant director of financial aid at Franklin & Marshall College. Her interest in financial aid started as a work-study student and she has worked professionally in financial aid since 2002. She received a bachelor's degree in secondary mathematics education and master's degree in student affairs in higher education from Indiana University of Pennsylvania and a second bachelor's degree in business administration/accounting from Millersville University. She also volunteered for numerous committees and served for many years as the treasurer of the Pennsylvania Association of Student Financial Aid Administrators (PASFAA). She is married to her husband, Danny, and they have a daughter, Alana.

David Downing, NASFAA U Instructor

David Downing David Downing joined NASFAA's Training and Regulatory Assistance team in 2019. Prior to joining NASFAA, he was the associate director of financial aid operations at Arizona State University responsible for oversight of verification processing and the Federal Pell Grant program. He has worked professionally in financial aid since 2004 also working at Washington State University as the assistant director of communications and at the University of Phoenix in training and content development as well as several other roles. He received his bachelor of science in business with a minor in human resource management from Western International University and master of arts in education/adult education and training from the University of Phoenix. He has also served as the communications chair, secretary, and volunteered on a variety of committees with the Western Association of Financial Aid Administrators (WASFAA). He lives in Mesa, Arizona with his wife Charity and their two boys, Skyler and Owen.

Art YoungArt Young, FAAC®

Art Young serves as the executive director in the University of Arizona's Office of Scholarships and Financial Aid (OSFA). He has a wide educational and professional background, including work and leadership experience in almost every sector of the financial aid industry (public, private, proprietary, and student lending). In a prior life, he taught high school for seven years, a foundation which continues to underscore his passion for education, access, and supporting student success. A former president of both the Rocky Mountain Association of Student Financial Aid Administrators (RMASFAA) and the Utah Association of Student Financial Aid Administrators (UASFAA), Art has trained and mentored colleagues and students across the country and in a variety of settings. He has served twice on the Board of Directors of NASFAA and is proud to have earned all 17 NASFAA professional credentials and be recognized as a Certified Financial Aid Administrator®. Art received the UASFAA Outstanding Service Award in 2009, RMASFAA's Oscar R. "Jack" Hendrix Award in 2010, the NASFAA Regional Leadership Award in 2018, RMASFAA's Ron Smout Award for Teaching and Mentoring in 2019, and the Meritorious Achievement Award from the Western Association of Student Financial Aid Administrators (WASFAA) in 2021.

NASFAA U Course Policies

Credential Test Access

Complimentary access to the credential test is provided after successfully completing and passing the course.

Certified Financial Aid Administrator® Recertification Points

If you are a certified FAA, this course is eligible for eight Certified Financial Aid Administrator® Recertification Points (RPs). After successfully completing and passing the course, the points will automatically be added to your Dashboard.

Attendance Requirements and Due Dates

While there is flexibility built into our online courses to accommodate busy work and life schedules, our courses have weekly due dates, and all assessments must be submitted by the course end date. These due dates will be available in the syllabus, which becomes available on the first day of the course.

We also strongly encourage participation in the live instruction sessions, but archives will be available for on-demand viewing.

Technical Requirements

Your online course will be fully browser-based. We strongly recommend using Google Chrome or Firefox as your internet browser for the live instruction meetings. Internet Explorer is not supported. The audio portion of online courses will be delivered directly through your computer's speakers or attached headphones. We recommend you test your computer's ability to stream audio prior to joining the first live session. We encourage you to have a microphone set up so you can participate in our live instruction sessions, although it is not required.


If you require any special accommodations for this course, please contact us at [email protected]. Accommodations must be requested at least two weeks prior to the start of the course.


By submitting your registration, you agree to the following cancellation schedule:

  • $25 cancellation fee before May 5, 2022
  • $50 cancellation fee May 5, 2022 - May 9, 2022

If you do not cancel by 6:00 a.m. ET, May 10, 2022, you will be responsible for the full amount of the registration fee. Medical emergencies will be rescheduled to another available course with a doctor's note.

Requests to cancel must be sent to [email protected].

Additional Questions

For additional questions, please review the helpful guide of Online Course Frequently Asked Questions.

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