Campus Partners: Addressing Financial Aid Questions with the Business Office

Collaboration between financial aid and business office professionals is essential for providing students with seamless financial support. However, differences in workflows and priorities can often create confusion or challenges.

This webinar addresses common questions that financial aid professionals have for their business office counterparts.

Topics will include:

• Interpreting account balance discrepancies
• Timing and coordination of fund disbursements
• Best practices for handling refunds and overpayments
• Navigating compliance and audit requirements collaboratively

Join us to enhance communication, improve processes, and strengthen the partnership between these two critical departments. Whether you’re new to the field or a seasoned professional, this session will provide valuable insights and practical solutions.

Speakers

Justin Chase Brown
Director of Scholarships and Financial Aid
University of Nebraska

Megan Casey
Interim VP/CFO Director, Bursar Operations
Johnson County Community College

Chris Cook
Executive Director, Office of Student Accounts
Vanderbilt University

Chris Foster
Associate Vice President
University of North Texas

Technical Requirements

Before accessing your webinar, ensure you meet the technical requirements. We highly recommend using Google Chrome as your browser while viewing the webinars. For more information, review NASFAA's Technical Support page. You may contact [email protected] with any questions.