Financial Aid Administrators Partner with Department of Education to Assist Former Corinthian College Students

U.S. Department of Education (ED) Under Secretary Ted Mitchell recently announced a partnership between NASFAA, the Western Association of Student Financial Aid Administrators (WASFAA), the California Association of Student Financial Aid Administrators (CASFAA), California State University (CSU) Fullerton, and Beyond 12 to connect students displaced by the closure of Corinthian Colleges with volunteers who are knowledgeable about higher education, academic planning and financial aid.

To date, this coalition of concerned student advocates has received over 400 financial aid-specific submissions from former Corinthian College students. Experienced financial aid professionals have reached out to those students to provide individualized assistance; the effort will continue to work cases through September.

While ED has provided some guidance for these students, many of whom may qualify for closed-school federal loan discharge, there is a huge gap in financial aid knowledge for this population. Volunteers from WASFAA and CASFAA will provide unbiased assistance, answer general financial aid programmatic questions, and assist students with obtaining specific help from ED, loan servicers, or other institutions to address this gap.

Affected students will have to proactively visit and access this help system themselves to receive assistance. Once there, they may submit a “help ticket” and can expect a response from a financial aid administrator within 36 hours.

“Financial aid administrators take seriously their ethical responsibilities to advocate for students and support them in their educational pursuits,” said NASFAA President Justin Draeger. “NASFAA, WASFAA, and CASFAA are pleased to be involved in this initiative and look forward to providing displaced students with the help they need to make informed decisions about their educational futures.” 

NASFAA will continue to share updates on this effort as they become available. For more information, contact


The National Association of Student Financial Aid Administrators (NASFAA) is a nonprofit membership organization that represents more than 20,000 financial aid professionals at nearly 3,000 colleges, universities, and career schools across the country. NASFAA member institutions serve nine out of every ten undergraduates in the United States. Based in Washington, D.C., NASFAA is the only national association with a primary focus on student aid legislation, regulatory analysis, and training for financial aid administrators. For more information, visit

Publication Date: 7/20/2015

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