Financial Aid Business Services (FABS) Webinar: Holistic Student Support in the Wake of COVID: Best Practices in Virtual Student Engagement


Date Recorded: November 17, 2020
Duration: 60 Minutes
Price: Free

FABS LogoFinancial Aid Business Solutions (FABS) Webinar

The current global crisis caused major shifts in higher education operations, drastically disrupting students' experiences. In times of disruption, students look to their institutions for support and guidance—how institutions respond can ultimately push a student to persist or stop out. In this webinar, we'll discuss retention issues impacting institutions and how schools can respond in key areas to help mitigate the impact of crisis and plan for the long-term success of students. Learn about taking a holistic approach to support including strategies for virtual support, continuity planning, retention outreach, inbound engagement, community building, and more to support your students.


Jason SmithJason Smith
Executive Director, Enrollment & Retention



Thank you to Blackboard for presenting this webinar.

Technical Requirements

Before accessing your webinar, ensure you meet the technical requirements. We highly recommend using Google Chrome as your browser while viewing the webinars. For more information review NASFAA's Technical Support page and contact [email protected] with any questions.

Certified Financial Aid Administrator® Recertification Points

This event is not eligible for Certified Financial Aid Administrator® Recertification Points (RP).

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