Melanie Storey, Federal Student Aid Melanie Storey is the deputy director of Policy Implementation and Oversight (PIO). She joined Federal Student Aid (FSA) in March 2020 and joined PIO in September 2020. PIO serves as the principal office advising FSA on higher education policy to ensure that operations are considered in policy development and once enacted, that policy is implemented to meet intended goals. Prior to FSA, Melanie led a wide range of policy-focused activities related to higher education and student financial aid at the College Board. She contributed the College Board's major policy-related studies and reports about higher education, college affordability, and student aid. Prior to the College Board, Melanie served as the director of national initiatives at the American Council on Education. In that role, she provided strategic research and analytical support to ACE's government relations leadership team and served as the primary staff liaison for several blue-ribbon commissions including U.S. Secretary of Education Spellings' Commission on the Future of Higher Education.
Justin Draeger, NASFAAJustin is president and CEO of the National Association of Student Financial Aid Administrators. He serves as the primary voice of NASFAA and as the liaison between the association members, the U.S. Congress, federal agencies and the media. Most of Justin's career has been devoted to assisting disadvantaged populations achieve their educational goals and better their communities. Since 2002, Justin has been engaged in either administering, interpreting, communicating, or developing student financial aid policy. His prior experiences include working as a financial aid director, regulatory and policy analyst, and spokesperson. He has held senior positions overseeing government relations, communications, and policy work. Justin has testified in multiple Congressional hearings on student financial aid, college access, student loan policy, and the interplay between federal agencies and colleges and universities. He is frequently quoted in the press and has appeared on The Today Show on NBC, National Public Radio, APM's Marketplace, Fox Business News, CNBC, and C-SPAN, and is often quoted in national news outlets. Justin serves on several boards of directors that promote health and education. He earned his undergraduate from Brigham Young University and his MBA from Baker College. Justin lives in Fairfax, VA with his wife and three children.