Monica Comeaux
Monica Comeaux
Director of Financial Aid
University of Houston-Downtown
SWASFAA
Meet Monica Comeaux, 2024-25 Diversity Leadership Program Class.
Monica is a passionate advocate for access to affordable education, recognizing that no one achieves their goals alone. With a strong sense of empathy, she works to create an atmosphere where students, colleagues, and mentors can support and rely on one another.
Monica has felt the power of community in guiding students and colleagues toward success. “I’ve really found a niche with a good group of people, and I’m grateful every day for the support and sense of community they’ve given me,” Monica said.
Through years of experience, Monica has developed a holistic approach to financial aid that goes beyond numbers—it’s about giving students the tools to succeed and thrive. She firmly believes that access to education can transform lives and is committed to breaking down barriers for students from all walks of life.
“My passion has always been finding students who might not even have college on their radar – students who aren’t thinking about higher education at all,” Monica said.”I love being able to show them that college can be within reach.”
Learn more about Monica in the brief Q&A below.
1. How did you get your start in financial aid?
I originally thought I’d pursue a big career in media, but after interning at KXAN in Austin, I realized it wasn’t for me. The environment wasn’t what I’d hoped, and I didn’t enjoy the grind of wearing so many hats in a small market.
Then, I took a temp job on a university campus, and it completely changed my perspective. I loved the stability, the positive environment, and working where I had graduated. That experience inspired me to seek similar roles at other campuses, and that’s how it all started.
2. How have you seen diversity in higher education change since you began your career?
I’ve seen diversity become more intentional in higher education. My first job at UT Austin involved outreach to underrepresented high schools, helping students realize college was within reach through financial aid and resources. For over 20 years, I’ve focused on breaking down barriers for students who didn’t think college was possible, by showing them paths to success.
3. What are some major milestones that shaped your career?
When I did my first conference presentation, I thought, “These are people who already know financial aid. What do I have to offer?” But then I reminded myself that I’ve been in this industry for 20 years. I’ve learned things that might be different from what someone else is doing, and maybe I can share a perspective they haven’t considered.
That’s how I’ve found my niche. For example, the presentation I did for NASFAA was about our social media strategy. At the time, I felt it was cutting-edge. So even if I don’t feel completely confident discussing topics like verification, I’ve found other areas, like leadership, where I can contribute.
4. What’s a challenge within financial aid that you personally have overcome that you're proud of?
When my boss announced her retirement, I realized I had to decide — step forward or let someone else take over. I chose to step forward and started pursuing leadership opportunities, including campus leadership cohorts and public speaking engagements, even though it was outside my comfort zone.
I also applied to programs like NASFAA’s Diversity Leadership Program. After being rejected initially, I reapplied and was accepted this year, which has been an exciting milestone. Taking these steps taught me to push past self-doubt, embrace growth, and trust that I bring value to the table.
5. How does your perspective impact how you do your job and approach financial aid?
Early on, I realized how rewarding it was to help people understand the system, especially after my own family’s surprise at not qualifying for grants. That sparked my drive to demystify financial aid for others and provide guidance.
Over time, I’ve grown into leadership, learning how to support my team by navigating emotions and challenges — skills I’ve honed both as a manager and a parent. Losing my husband in 2015 was a defining moment, and the incredible support from my colleagues reminded me how unique this community is. I don’t think you find that level of support in every career or workplace. It made me realize how lucky I am to have this group of people. That sense of purpose and connection keeps me motivated to make a difference every day.
6. Any hidden talents or hobbies?
I live by the bay, in an area between Houston and Galveston. It’s a beautiful spot with great running trails. Running has been a big part of my life — I’ve done marathons, half marathons, and even ran the Boston Marathon in 2016, which was an unforgettable experience. These days, I enjoy working out in my garage, where I have a full weight rack set up. It’s a convenient way to stay active, especially with little ones around.
7. What advice do you have for those in financial aid?
As someone who was new to the industry, I understand how challenging it can be to navigate the dynamics with seasoned professionals. That’s why it’s so important to seek out mentors who are passionate about their careers. Finding those mentors and fostering those relationships will help you grow and thrive in financial aid.
8. What do you do when you're not working?
My kids keep me very busy. My oldest is 22 and in college now, so she’s mostly independent, but my seven- and five-year-olds are involved in dance and gymnastics, which takes up a lot of our time. On weekends, we try to make the most of family time. We have memberships to places like Moody Gardens and local museums, and we love exploring the city, doing fun activities, and exposing the kids to the arts and new experiences.