NASFAA Live Sessions

The following sessions will be included with the NASFAA Live option for the 2019 NASFAA National Conference, plus:

  • NASFAA Livea complimentary pre-conference event on student mental health issues
  • five policy sessions
  • conference general sessions

Please note that these selected interest sessions are subject to change.

Interest Sessions

A 'Roadmap' to Effective Emergency Aid: Designing a Program That Supports Student Success

Enrollment & Retention Track

Each year, the success of millions of post-secondary students is threatened by unexpected financial hardships of just $500. Emergency Aid (EA) has proven a cost-effective way to improve persistence, retention, and completion and as well as equity, inclusion, and students' senses of belonging. A 2018 Boston Consulting Group study analyzed the return on investment of EA for nine institutions, showing a 51 percent difference in retention between students who received EA support (78%) and a control group (27%). Workshop facilitators will introduce the "EA Roadmap," an innovative, online social learning platform that helps campuses create effective EA programs through practitioner-tested guidance and peer coaching.

Creating a Strategic Enrollment Plan from the Ground Up

Enrollment & Retention Track

Like many other land-grant public universities, Clemson University in South Carolina experienced significant, but largely incidental, growth for many years. In an effort to get a handle on what additional growth may cost, and what growth needed to look like over the next decade, the university created its first strategic enrollment plan (SEP) in 2017. This session will describe Clemson's process and demonstrate the modeling tools used in the development of its SEP.

Cyber Security Laws and the Financial Aid Office

Compliance Track

Institutions participating in Title IV programs are considered financial institutions covered under the Gramm-Leach-Bliley Act (GLBA) of 1999. In recent years, the Department of Education has included compliance with GLBA in the Program Participation Agreement. Institutions with a presence in the European Union are also subject to the European Union's General Data Protection Regulation (GDPR) law. These laws and regulations prescribe very specific personnel, policy, disclosure, and documentation requirements regarding student privacy and data security, with the accompanying sanctions and fines. This session will review these requirements and provide compliance strategies for financial aid professionals.

Diversity Versus Inclusion: The Who and the How

Leadership/Manager's Track

From the #MeToo movement to the various scandals that have grabbed the headlines, diversity and inclusion are two of the hottest topics in the workplace, but what is the difference between diversity and inclusion? And how can you develop a culture that utilizes both?

Enrollment and Compliance Reporting and the National Student Clearinghouse

Compliance Track

This session will provide an overview of the enrollment status reporting compliance requirements and explain how the National Student Clearinghouse receives and reviews data from schools and responds to National Student Loan Data System (NSLDS) enrollment rosters. Presenters will review NSLDS's enrollment statistics process and provide schools with tips to help improve their score calculated by NSLDS. Tune in for a review of recent enrollment reporting guidance from the Office of Federal Student Aid and what it means for institutions. Presenters will also look at compliance best practices and provide suggestions for areas of cooperation between the registrar and financial aid offices to ensure compliance with federal reporting requirements.

First-Generation Professionals: Hidden Diversity, Hidden Challenges

Leadership/Manager's Track

What happens when first-generation college students enter the workforce? They become first-generation professionals who often struggle to successfully navigate the work world without the necessary social skills or experience to rely upon. How can we recognize their struggles and help build a bridge across the class divide?

Give It to Me Straight. (Or, Consumer Information: What Do I Need to Know?)

Compliance Track

Ongoing Title IV requirements mandate that schools provide information necessary to allow students to make an informed decision regarding their choice of educational institutions. Likewise, currently enrolled students want to see an accurate picture of their chosen school. What are the mandatory disclosure requirements? Reports show many schools are still unaware of the current consumer information requirements or are negligent in complying with them. In this session, the plethora of disclosure requirements are reviewed, as well as discussion of how best practices may be developed for keeping your communication on track to convey your message and further institutional compliance.

Graduate & Professional Issues Federal Update

Graduate & Professional Issues Track 

Have a question regarding graduate and professional issues? Join NASFAA Policy Staff at this open forum to get your questions answered and learn the latest news on what's happening in Washington.

Higher Ed's Leaky Funnel: How Financial Aid Offices Can Be Part of the Solution

Enrollment & Retention Track

Institutions spend millions on recruiting and enrollment, only to see their pipeline of admitted students melt, with up to 40 percent of those accepted failing to attend—many after giving up on the financial aid process. It's a problem with profound economic implications for institutions and a disparate impact on low-income and first-generation students. This panel will help institutional leadership identify the questions they should ask and the tools, strategies and steps they can take to stop leaks in the pipeline at their school.

Higher Education Financial Wellness Panel

Enrollment & Retention Track

In recent years, financial wellness programming has become more vital toward student success. While the increase in programs is substantial over the last decade, there are many institutions still seeking solutions on how they can build a program or improve upon what they have already built. To help institutions in their efforts, this session will feature a panel of leaders in higher education financial wellness from different types of institutions. These panelists will provide answers regarding generating program buy-in, establishing funding, and creating a well-rounded financial wellness program that meets the needs of your students.

Invisible Struggles—What Can Be Done to Help College Students Experiencing Homelessness?

Enrollment & Retention Track

If we don't help our students get through the challenges they are experiencing, we are doing a disservice not only to our institutions, but to the broader society. We will have failed in our mission for education. Most students who have had very challenging lives see education and college as a way out. We need to make sure that hope is not misplaced. Overcoming the stigma society attaches to homeless is the first hurdle. Identifying the students with this "invisible struggle" is the second. Colleges are building "safety nets" for students by providing food pantries and housing. Tune into this session learn more.

Parent PLUS or Minus: Promoting Access or Putting Parents at Risk?

Research & Data Analysis Track

Federal Parent PLUS Loans can be a helpful tool for families, particularly affluent families with the resources to repay them, but for low-income families they can have serious implications for financial security. This session will explore research from New America, Trellis Company, and American Student Assistance which reveals that federal loan policies are driving an intergenerational accumulation of debt that burden the neediest families. Presenters will share what interviewed students and parents had to say about PLUS loans and how they affect their finances during repayment, explore the role financial aid administrators can play in communicating about PLUS loans, and discuss how federal policymakers can reform the program.

Parents' Comprehension of and Attitudes About College Costs

Research & Data Analysis Track

There is significant existing research on college costs, affordability, financial aid, and educational attainment for many student demographic factors (race, socioeconomic status, gender, family size, etc.). The missing piece in both the literature and overall understanding of college costs, however, lies in the views of parents and guidance counselors, whom students often look to for advice about funding their education. This session will explore the expectations of future post-secondary degree attainment and the estimates of college costs from a nationally representative sample of parents of high school freshmen.

Recognizing Hidden Bias in Professional Judgment

Regulatory Implementation Track

Professional judgment is a privilege of aid administrators that assists us in providing practical solutions for exceptional situations. This subjective authority produces options and opportunities in an otherwise objective regulatory environment. Our decisions are critical to those affected, but do we pause to consider how our minds come up with our answers? Where did our opinions come from? This session will discuss expanding research on hidden biases from leading psychologists in the field. Presenters will explore the implications of these findings and examine financial aid decisions as they relate to professional judgment and the lives of the students we serve.

Student Reflections About Financial Aid: Before, During, and Post-College

Leadership/Manager's Track

The availability of financial aid is essential for low-income students to access higher education. Ironically, the financial aid process is often overwhelming, confusing, and intimidating for low-income students. In this way, financial aid can be something that both hinders and promotes college access. This session will feature a panel of current college students and recent college graduates from low-income communities who will discuss the impact of financial aid on their academic careers and share their reflections on what financial aid professionals can do to better support low-income students in higher education.

Student Voices, School Solutions: Basic Needs as a Prerequisite to Student Success

Research & Data Analysis Track

Schools that listen to students can improve retention and graduation. Students say they are stretched to their limits financially and that the demands on their time as working students force them to adopt academic shortcuts that reduce their likelihood of graduating. Through its Student Financial Wellness Survey of 57 colleges across 12 states, and through a massive qualitative study on low food security among college students, Trellis Company has been helping colleges understand the interplay of student finances and student success. Hear how school leaders at very different institutions address their common challenge: addressing the basic needs of students.

Understanding Undocumented Students

Enrollment & Retention Track

Learn about what it means to be an "undocumented" student and what it takes to become a citizen. This session will review the types of financial aid available to help undocumented students and discuss strategies some schools have developed to help undocumented students afford their institutions.

Warning and Probation, and Academic Plans, Oh My.

Regulatory Implementation Track

Many offices struggle with the process of putting students on warning, probation, or academic plans when tracking satisfactory academic progress. Presenters will share their experiences in creating and refining their satisfactory academic progress policies and procedures. Presenters will also share what they have learned through this process and how they may have changed or refined their policy to better fit their student population.

Who Struggles to Repay Their Student Loans and What Can Colleges Do to Help?

Research & Data Analysis Track

This session will look beyond the headlines about an amorphous "student debt crisis" to examine which students struggle most to repay their loans and identify ways that colleges can help students manage their borrowing. The presenters will provide up-to-date national data on which types of students have the most trouble repaying their loans and discuss how colleges can analyze data on their own students to implement targeted changes. The presenters will discuss shifts in institutional practices that can help students make more informed financial decisions and share recommendations for colleges as well as for the federal government.

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2019 NASFAA Live is sponsored by Earnest.
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