Trending AskRegs Q&A: Can We Use Drop Box Or Similar File Sharing Services To Collect Verification and Other Documents From Students?

Can We Use Drop Box Or Similar File Sharing Services To Collect Verification and Other Documents From Students?

There is nothing in the Title IV regulations that would prevent a school from using a "drop box" or other similar document sharing services to collect verification and other student eligibility documents from students or parents.

According to guidance NASFAA has received from the U.S. Department of Education (ED), the use of any drop box method of collecting documents must comply with the standards of security necessary to protect the personally identifiable information (PII) that is being exchanged. You should confer with your school's information technology (IT) staff and contact ED's Privacy Technical Assistance Center (PTAC) for assistance as you implement policies and procedures to ensure your drop box system is adequate to protect the privacy of your students' data.

For additional resources, visit ED's Protecting Student Privacy website, particularly the Data Security and FSA Cyber Security Compliance pages.

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Publication Date: 3/26/2020

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