"When making decisions about whether non-faculty employees’ jobs could be done remotely or under a hybrid arrangement, college and university officials may not realize that most students don’t expect or feel they need in-person staff," Inside Higher Ed reports.
... "Justin Draeger, president and CEO of the National Association of Student Financial Aid Administrators, says he can understand the frustration students feel with needing to wait for help from employees in a campus office. 'Waiting in any scenario in this day and age is tough, particularly when it’s something that impacts your immediate and long-term future, like financial aid.'"
NASFAA's "Notable Headlines" section highlights media coverage of financial aid to help members stay up to date with the latest news. Articles included under the notable headlines section are not written by NASFAA, but rather by external sources. Inclusion in Today's News does not imply endorsement of the material or guarantee the accuracy of information presented.
Publication Date: 9/6/2022