12-28: Access Removed for Unconfirmed TG Numbers (SAIG Mailboxes) and Electronic Services User Accounts

Posted Date: December 28, 2015

Author:  Pamela Eliadis, Service Director, System Operations & Aid Delivery Management, Federal Student Aid

Subject: Access Removed for Unconfirmed TG Numbers (SAIG Mailboxes) and Electronic Services User Accounts

In October 2015 we initiated the active confirmation process that required every organization enrolled for a Student Aid Internet Gateway (SAIG) account to review and validate its assigned TG numbers by December 11, 2015. This included TG numbers (SAIG mailboxes) with access to the NSLDS Professional Access Web site, the COD Web site, the eCampus-Based (eCB) Web site, and all FAA Access to CPS Online and EDconnect user accounts. It also included TG numbers enrolled for SAIG batch services for the National Student Loan Data System (NSLDS&reg), the Central Processing System (CPS), the Common Origination and Disbursement (COD) System, and the Financial Management System (FMS). An electronic announcement posted on October 26, 2015 to the Information for Financial Aid Professionals (IFAP) Web site, as well as reminder e-mail notifications, provided detailed instructions for completing this confirmation process.

We have now removed access to enrolled services for accounts that have not been actively confirmed. To restore access to these accounts your organization’s Primary Destination Point Administrator (Primary DPA) must perform the account validation process as outlined in our previous communications. Refer to the October 26, 2015 electronic announcement for step-by-step instructions, as well as important reminders.

Contact Information

If you have questions, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or by e-mail at CPSSAIG@ed.gov.


Publication Date: 12/28/2015

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