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Ocelot. New research shows the breakdown between institutions and students rests with inaccessible information, inconsistent advice, and confusing systems. Get the full results, insights, and case studies on how institutions can scale the personal touch and bridge the engagement gap. Download the report.

In this installment of "Altitude," NASFAA President Justin Draeger examines how students have been interacting with aid offices and what that means for workplace flexibility. He also looks at one example of where state-based advocacy may be far more effective than federal advocacy work and examines the evidence pointing to a never-ending moratorium on student loan payments. Finally, new research says people should think twice before posting humblebrags on social media.

Even before the COVID-19 pandemic, societal changes and advancements in technology were already affecting how, when, and where people work together. Workforce trends, the time it takes to acquire new skills, and the inherent learning curve in financial aid administration are already creating staffing challenges in financial aid offices across the country. During a recent NASFAA webinar, 21st Century Skills for Financial Aid Administrators, a panel of experienced financial aid administrators recommended a proactive approach to retaining experienced staff and attracting newcomers to the profession.

This AskRegs Knowledgebase Q&A was updated on March 8, 2022 to include a change in U.S. Department of Education (ED) guidance. According to guidance NASFAA has received from ED, beginning with the 2021-22 award year, ED will permit schools to draw down ACA funds from G5 for expenses incurred through the award year ending June 30 no later than October 1 following the end of that award year. View the full answer to this question to learn more.

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