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Ocelot. New research shows the breakdown between institutions and students rests with inaccessible information, inconsistent advice, and confusing systems. Get the full results, insights, and case studies on how institutions can scale the personal touch and bridge the engagement gap. Download the report.

While the Department of Education (ED) continues to encourage eligible borrowers to make use of temporary waivers aiming to streamline the Public Service Loan Forgiveness (PSLF) program, federal officials are looking to provide additional resources to students seeking out the available benefit.

The answer is that it's up to the institution's discretion and SAP policy. According to additional guidance NASFAA has received from ED, ED does not allow for academic amnesty or forgiveness within a school's SAP policy regarding all coursework that is part of a student's program of study. View the full answer to this question to learn more.

Looking for something student aid-related? Don't waste time scrolling through search engine results. We know you're busy. That's why we've made it easy to find what you need. The Student Aid Reference Desk is filled with direct links to federal regulation, legislative text, Department of Education guidance, and analysis from policy organizations, institutions, and researchers focused on student access and success in higher education. It's free, nonpartisan, and easy to search or browse. Head to the Ref Desk to see for yourself.

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