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Over 2.5 million borrowers who have taken out student loans with either the Oklahoma Student Loan Authority (OSLA) or Edfinancial had their personal information exposed in a data breach this summer.

As institutions begin their fall semester, some financial aid administrators across the country might have received phone calls and messages from students and families saying they can’t afford to attend their institution anymore after getting their bill for the upcoming semester. While these conversations are never easy, two experts shared with NASFAA on how financial aid administrators can work through those difficult conversations.

The NASFAA office will be closed on Monday, September 5, for the Labor Day federal holiday. Today's News will not be sent and AskRegs and technical and membership support will not be available until the office reopens on Tuesday, September 6.

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