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Ocelot. New research shows the breakdown between institutions and students rests with inaccessible information, inconsistent advice, and confusing systems. Get the full results, insights, and case studies on how institutions can scale the personal touch and bridge the engagement gap. Download the report.

House Democrats on Thursday unveiled a proposal that aims to lower the costs of higher education for both current and future student loan borrowers by making key investments as well as overhauling components of the repayment system.

According to a new FAQ from the Department of Education (ED), borrowers who made payments on their federally-held student loans during the pause on payments and interest accrual during the pandemic and meet the eligibility requirements for cancellation will automatically receive refunds of their past payments once their application is processed.

Please join us in congratulating Melissa Haberman, FAAC®, formerly the director of financial aid  at University of Wisconsin Extended Campus, who is now the director of financial aid at University of Wisconsin-Platteville; Christopher Rodriguez, FAAC®, who was promoted from campus director to director at Rowan College of South Jersey; Alyssa Timko, who was promoted from associate director of financial aid to senior associate director of financial aid at Teachers College Columbia University; Christian Ramirez, who was promoted from assistant director of financial aid to associate director of financial aid systems management at Teachers College Columbia University; Rebecca Dobry, formerly the assistant director at University of Nebraska - Kearney, who is now the area director of financial aid at Central Community College; and Ruth Cramer, currently the senior associate director of financial aid at Dickinson College, who will retire in October after 40 years of working in financial aid. Celebrate your own career developments by completing the "Movers and Shakers" form to share the news with your colleagues.

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