This week on "Off The Cuff," Justin is joined by NASFAA’s Vice President of Professional Development & Institutional Compliance Dana Kelly and Shannon Crossland, senior director of student financial aid & scholarships at Texas Tech University. The group discusses Shannon’s career path in financial aid and how administrators can develop and advance in the profession. Shannon shares insight into what skills are valuable as a financial aid director and Dana details the various NASFAA offerings to help administrators develop and grow in the field. Owen wraps up the podcast with a news rundown covering Congress’ end of year activity and a brief recap from the recently completed negotiated rulemaking committee on student loans and affordability.
![]() |
![]() |
![]() |
![]() |
Justin Draeger President and CEO, NASFAA |
Dana Kelly Vice President of Professional Development & Institutional Compliance, NASFAA |
Shannon Crossland Senior Director, Texas Tech University |
Owen Daugherty Reporter, NASFAA |
Send your thoughts, questions, and comments. We'd love to hear what you think.
Publication Date: 12/17/2021
Coronavirus (COVID-19) Web Center
Book Review: "Higher Education Administration for Social Justice and Equity"
OTC Inside the Beltway: A Conversation on Student Debt Cancellation
Off the Cuff - Episode 228 Transcript
OTC AskRegs Experts: Transcript Withholding and Answering Questions About Summer Aid
OTC From the Field: An Aid Director’s Experience With Data Sharing
Financial Aid Offices Detail HEERF Annual Reporting Undertaking
Today's News for April 14, 2022
Today's News for April 12, 2022
Off the Cuff - Episode 226 Transcript
Today's News for March 31, 2022
NASFAA Policy Team Details 2021 National Student Aid Profile
Department of Labor Intends to Extend Overtime Pay Requirements to More Workers
Today's News for March 28, 2022
OTC From the Field With Dr. Ellie Bruecker: Should States Require FAFSA for High School Graduation?
Book Review: "Sustainable, Resilient, Free: The Future of Public Higher Education"
Today's News for March 22, 2022
Today's News for March 18, 2022
OTC Ask Regs Experts: Spring Updates on HEERF Reporting and Clock Hour Programs
Webinar Panel Discusses 21st Century Skills
Today's News for March 14, 2022
OTC From the Field: A Student Loan Servicing Deep Dive With SLSA Executive Director Scott Buchanan
Lawmakers Ask for Clarifying Guidance on SNAP Eligibility Requirements
Today's News for March 9, 2022
NASFAA Higher Education Emergency Relief Fund I (HEERF I) Reference Page
OTC Inside the Beltway: State of the Union: Does Biden’s Higher Ed Agenda Have a Path Forward?
OTC From the Field: NASFAA Members Share Career Advice
NASFAA's Altitude: The Workplace Flexibility Aid Administrators Want Most
Today's News for February 23, 2022
2020 Presidential Candidates' Higher Education Proposals
Free College: A Three-Part Series
Testimony Before Congress or Presentations to Hill Staff
Consumer Financial Protection Bureau (CFPB) or Advisory Committee Issues
Department of Education Regulatory or Process Issues or Other Executive Branch Departments