OTC From the Field: Retaining Talent in Your Financial Aid Office
This week on a special episode of “Off The Cuff,” Justin is joined by Andy Brantley, president and CEO at CUPA-HR, and Anthony Jones, executive director of scholarships and financial aid at the University of Utah, to discuss employee retention within the higher education sector, with a focus on financial aid offices. The group dives into some recent survey data, position classification systems, and also walks through one office’s experience going through the reclassification process. Andy and Anthony also share their expertise with listeners on how to approach annual budgets and office operations.
Speakers
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| Justin Draeger President and CEO, NASFAA |
Andy Brantley President and CEO, CUPA-HR |
Anthony Jones |
Hugh Ferguson Senior Reporter / Podcast Producer |
Resources
- Listen on Apple Podcasts or Spotify
- Episode Transcript (PDF)
- Financial Aid Offices Face Intensifying Staffing Challenges Amid Pandemic
- Benchmarking Surveys
- 2021 NASFAA Benchmarking: Salary Update Brief
- CUPA-HR Employee Retention Survey
Send your thoughts, questions, and comments. We'd love to hear what you think.
Publication Date: 8/12/2022
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