Overview of the Financial Aid Programs

NASFAA U Online Course Logo Start Date: November 5, 2019
Duration: 3 weeks
Cost: $199 per registrant (members and non-members)

Registration for this course is now closed.


This course introduces learners to the fundamentals of financial aid concepts, categories and types of financial aid, the Title IV aid programs, and other federal sources of student assistance. Live instruction, discussion topics, and assessments will help participants recognize how basic financial aid concepts interact and the importance of the various aid programs to their institutions. The Overview course is an effective training tool for new financial aid staff, and also offers your institution's non-financial aid staff a basic understanding of financial aid programs and requirements.

Course Outline

  • Lesson 1: Basic Terms and Concepts
  • Lesson 2: Federal Aid Programs
  • Lesson 3: Eligibility Essentials

Course Structure

This course utilizes multiple teaching and learning methods to ensure participants develop a true understanding of the topic. Live instruction, reading assignments, discussion forums, interactive content, and assessments will reinforce key course concepts.

As a participant of this course you will be asked to:

  • Review educational video lessons
  • Complete learning assessments
  • Engage in online discussions
  • Collaborate with other financial administrators

Weekly due dates for assessments are included in the course syllabus, and all assessments must be submitted by the course end date. The live instruction classes last approximately one hour and are recorded for on-demand viewing by the course attendee. While attendance in the live sessions is optional, we do encourage you to attend due to the collaborative nature of the courses. Please see the Get-Together schedule below for this course (subject to change at the discretion of the course instructors).

Live Instruction Schedule





2:00 pm ET

Intro Session and Lesson 1 Instruction


2:00 pm ET

Lesson 1 Review and Lesson 2 Instruction*


2:00 pm ET

Lesson 2 Review and Lesson 3 Instruction


2:00 pm ET

Lesson 3 Review & Wrap-Up

*Wednesday class due to federal holiday

Course Instructor

Tiffany GibbsTiffany Gibbs is the Compliance Products Manager at the National Association of Student Financial Aid Administrators (NASFAA). Some of her responsibilities include managing the Student Aid Index project team, researching regulatory questions, developing and updating training materials for NASFAA members, and facilitating courses for NASFAA U. One area of professional interest includes satisfactory academic progress.

Before joining NASFAA in 2011, Tiffany's last role at a school was as an Assistant Director in the financial aid office at the University of Maryland, Baltimore County (UMBC). Her experience with the UMBC financial aid office was broad, including counseling, file processing, ISIR importing, award packaging, COD reporting and professional judgment. In addition, she was the functional lead for the office's transition to document imaging and developed training materials and trained staff on the transition.Tiffany is based out of NASFAA's D.C. office, but calls Baltimore home. She and her husband recently became parents to a son.

NASFAA U Course Policies

Attendance Requirements and Due Dates

While there is flexibility built into our online courses to accommodate busy work and life schedules, our courses have weekly due dates, and all assessments must be submitted by the course end date. These due dates will be available in the syllabus, which becomes available on the first day of the course.

We also strongly encourage participation in the live instruction sessions, but archives will be available for on-demand viewing.

Technical Requirements

Your online course will be fully browser-based. We strongly recommend using Google Chrome or Firefox as your internet browser for the live instruction meetings. Internet Explorer is not supported. The audio portion of online courses will be delivered directly through your computer's speakers or attached headphones. We recommend you test your computer's ability to stream audio prior to joining the first live session. We encourage you to have a microphone set up so you can participate in our live instruction sessions, although it is not required.


If you require any special accommodations for this course, please contact us at nasfaa-u@nasfaa.org. Accommodations must be requested at least two weeks prior to the start of the course.


By submitting your registration, you agree to the following cancellation schedule:

  • $25 cancellation fee before November 1, 2019
  • $50 cancellation fee November 1, 2019 - November 4, 2019

If you do not cancel by 6:00 a.m. ET, November 5, 2019, you will be responsible for the full amount of the registration fee. Medical emergencies will be rescheduled to another available course with a doctor's note.

Requests to cancel must be sent to nasfaa-u@nasfaa.org.

Additional Questions

For additional questions, please review the helpful guide of Online Course Frequently Asked Questions.

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