Date Recorded: March 29, 2023
Duration: 90 Minutes
Price: Free for Value Plus and Webinar Package
$120.00 for other members
$240.00 for Non-members
In this webinar, Heidi Carl, Ken Ferreira, and Art Young join NASFAA’s Susan Shogren to explore the importance of emotional intelligence as a foundational professional skill. This panel of experienced financial aid administrators and association leaders will share strategies for effectively relating to people, motivating others, managing difficult situations, and handling interpersonal relationships judiciously and empathetically. Join us for this informative and interactive discussion to learn how to cultivate self-awareness, self-regulation, and social awareness in yourself and others.
Susan Shogren, ICE-CCP, CPTD®
Director of Certification and Credentialing
Vice President, Student Financial Services
Franklin Pierce University
Art Young, FAAC®
Assistant Vice President of Enrollment Management and the Executive Director in the Office of Scholarships and Financial Aid (OSFA)
University of Arizona
(Speakers' full bios are available in the webinar platform.)
This webinar is part of the 2022-23 series. Institutions that hold a Value Plus-Level NASFAA membership, and those that have purchased NASFAA's Webinar Package, must have already made their payment for the 2022-23 fiscal year in order for this webinar to appear as free during the checkout process. You can check your renewal status and add the webinar package option if your paid membership level does not include it. Once dues are paid in full, the price will immediately adjust for all roster members.
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