NASFAA Webinar: Recertification Insights: An Investment in Continuous Learning and Growth


Date: May 5, 2021
Time: 2:00 PM ET
Duration: 60 Minutes
Price: Free

Do you have questions about what it takes to maintain the FAAC® designation after you have earned it? Join us to hear directly from current FAACs about their personal experience with NASFAA's Certified Financial Aid Administrator Program. Panelists will share their strategies for earning recertification points (RPs) and why they believe what happens after you pass the exam is one of the most important and rewarding aspects of the program. Plan ahead for your journey towards recertification by tuning in for this free webinar. In the meantime, explore our Stay Certified webpage.


Margot O'Meara

Margot O'Meara
Certification & Credentialing Analyst and Webinar Producer

Susan Shogren

Susan Shogren, Moderator
Certification & Credentialing Manager

Shannon Crossland

Shannon Crossland, FAAC®
Commission Chair-Elect
Senior Director of Student Financial Aid and Scholarships
Texas Tech University

Ryan West

Ryan West, FAAC®
Director of Financial Aid and Veterans’ Services
Chemeketa Community College

Anafe Robinson

Anafe Robinson, FAAC®
Director of Financial Aid, Scholarships, Veterans and Foster Youth
LA Pierce College 


Technical Requirements

Before accessing your webinar, ensure you meet the technical requirements. We highly recommend using Google Chrome as your browser while viewing the webinars. For more information, review NASFAA's Technical Support page. You may contact with any questions.


We want to ensure we are delivering the most pertinent information to our webinar audience. To assist us in preparation for this webinar, please take this opportunity to share questions you would like addressed during this webinar by emailing


If you require any special accommodations for this webinar, please contact us at Accommodations must be requested at least two weeks prior to the live presentation date of the webinar.

Certificate of Attendance

NASFAA provides a downloadable and printable certificate of attendance to webinar attendees. A certificate is available only to the individual who logs into the webinar console. If your institution holds a Value Plus-Level membership with NASFAA or has purchased NASFAA's webinar package, as long as you have made your payment for the 2020-21 fiscal year, you will be able to register independently for the webinar at no additional cost.

Certified Financial Aid Administrator® Recertification Points

This event is not eligible for Certified Financial Aid Administrator® (CFAA) Recertification Points (RPs).

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