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NASFAA Credential Session - Consumer Information

Session Type:

Concurrent Session

Tracks:

This credential training brings all the consumer information requirements together in one place, including required disclosures of institutional information, financial assistance information, campus and fire safety, completion and transfer-out rates, and athletics.

Completion of this online training qualifies individuals to take the corresponding NASFAA Professional Credential test at no additional cost. To qualify:
- LIVE attendance is required. You will NOT receive complimentary access if you only view the recording on-demand.
- You must view at least 120 minutes (two hours) of the session.
- Provide your NASFAA ID when you complete the secondary registration process for the session. Instructions to find your NASFAA ID are available online: https://www.nasfaa.org/find_nasfaa_id
- Access to the credential test will be granted within three business days of the session air date.
- The session will be recorded and available on-demand during the 40-day credential testing window.

Monday, July 7

1:30 pm - 5:00 pm

Webinar

Session Speakers

David Downing

NASFAA U Instructor
NASFAA

Sector: Unspecified

David Downing is a NASFAA U Instructor with NASFAA's Training and Regulatory Assistance team. Prior to joining NASFAA in 2019, he was the associate director of financial aid operations at Arizona State University responsible for oversight of verification processing and the Federal Pell Grant program. He has worked professionally in financial aid since 2004 also working at Washington State University as the assistant director of communications and at the University of Phoenix in training and content development as well as several other roles. He received his bachelor of science in business with a minor in human resource management from Western International University and master of arts in education/adult education and training from the University of Phoenix. He has also served as the communications chair, secretary, and volunteered on a variety of committees with the Western Association of Financial Aid Administrators (WASFAA) during his career. He lives in Columbia, Maryland with his wife Charity and their two boys.

Tonya Hsiung

NASFAA U Program Manager
NASFAA

Sector: Unspecified

Tonya joined NASFAA's Training and Regulatory Assistance team in 2019. Prior to joining NASFAA, she was the senior assistant director of financial aid at Franklin & Marshall College. Her interest in financial aid started as a work-study student and she has worked professionally in financial aid since 2002. She received a bachelor's degree in secondary mathematics education and master's degree in student affairs in higher education from Indiana University of Pennsylvania and a second bachelor's degree in business administration/accounting from Millersville University. She also volunteered for numerous committees and served for many years as the treasurer of the Pennsylvania Association of Student Financial Aid Administrators (PASFAA). She is married to her husband, Danny, and they have a daughter, Alana.

Norma Robinson

Compliance Generalist
NASFAA

Sector: Unspecified

Norma Robinson is a compliance generalist and NASFAA U instructor; joining NASFAA’s Training and Regulatory Assistance team in 2022. After working briefly in admissions and advising, Norma found her niche when she began working in financial aid in 2005. Prior to joining NASFAA, Norma worked at Barry University, serving undergraduate as well as graduate and professional students as a financial aid counselor, an assistant director, and finally as senior associate director. She holds a bachelor’s degree from Florida State University and a master’s from Barry University. As a near-lifelong Florida resident, Norma has lived all over the state, but settled in South Florida in 2007. She lives in Hollywood, FL with her husband and Chinese Crested dog, and enjoys reading, kickboxing, and listening to podcasts.

Note: Speaker and moderator information is self-reported.