Virtual Conference Frequently Asked Questions

How can I tell if someone from my institution/organization has registered for the virtual event?

If another person at your institution/organization has already registered, contact information and connection instructions will display instead of the full registration process. 

Can a NASFAA credit balance be used to pay for registration?

Yes. If your institution or organization has a credit balance with NASFAA, there will be an opportunity to apply this to your virtual conference registration fee. Credit balances must be submitted or approved by the primary contact listed on your institution's membership roster in order to be applied. Learn more on our Using Your NASFAA Balance webpage

When are registration fees due?

Registration fee must be submitted at the time of registration. Contact [email protected] to coordinate an offline payment. 

Where can I view my registration confirmation and invoice?

Visit the myNASFAA Transactions & Involvement tab to review registration information. "NASFAA 2022 Virtual Conference" will appear at the top of the list, even if someone else completed the registration process for you. 

What is the cancellation policy?

Since all sessions can be accessed, both live and on demand (except the NASFAA U authorized event), by any member on your institution's roster, no cancellations are allowed and no refunds will be issued. 

How long is the conference?

The conference will consist of several sessions of programming from July 11-15, 2022. In addition to interest sessions, a NASFAA U instructor-lead authorized event will also be offered. Review the tentative schedule of live events; on-demand recordings will be available at the conclusion of the conference.

Is the virtual conference covered in the NASFAA Webinar Package or Value Plus Membership benefit?

No. They are separate, and are not included.

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