Our Standards of Excellence peer reviewers are experienced financial aid professionals from across the country who are qualified to evaluate every aspect of your operations to assess compliance and recommend best practices.
We'll work with you to conduct a preliminary assessment, and then hand-select individuals with specific experience and qualifications to be part of your review team.
Peer reviewers are experienced student financial aid managers, subject matter experts, technical experts, and more, with up to 35 years of experience. Our reviewers have served in schools both large and small -- from 1,000 students to more than 50,000 -- with both undergraduate and graduate experience. Some reviewers specialize in the unique needs of institutions of a certain type, while others have more varied experience, including public, private, graduate schools, proprietary, and more. All of our Standards of Excellence consultants have received special training from NASFAA, and many have received additional training to conduct reviews at Historically Black Colleges and Universities. Reviewers who have successfully participated in many previous reviews may eventually become a Standards of Excellence team leader. These team leaders oversee the on-site review process at your institution.
Our reviewers will visit your institution and perform an in-depth, on-site review of the financial aid operations. Then our team compiles an objective evaluation and presents its initial findings in an exit interview with institutional participants you've selected. Finally, we prepare and submit a confidential written report summarizing the peer review team’s observations; identifies the institution’s good financial aid practices; and makes recommendations for improvement.