Standards of Excellence Review Program

NASFAA’s Standards of Excellence (SOE) Review Program offers objective, confidential, peer reviews that assess your institution’s delivery of student financial aid. Customized reviews are designed to highlight strengths, identify compliance exceptions, and recommend improvements.

The full SOE Review Program looks at all aspects of Title IV program administration, including:SOE Logo

  • Systems, automation, and technology utilization
  • Program compliance, operations, and delivery
  • Customer service and satisfaction
  • Institutional eligibility
  • Administrative capability
  • Human resources and facilities
  • Other relevant areas

Request an SOE Review

Coming in Spring 2017,  the SOE Consumer Information Assessment will focus on compliance with CI disclosure and reporting requirements in the following areas:SOE Consumer Information Assessment

  • Gainful employment
  • Financial assistance information
  • Third-party servicers
  • Campus security and fire safety
  • Institutional information
  • Graduation, completion, and placement rates
  • Drug and alcohol awareness
  • Family Education Rights and Privacy Act (FERPA)
  • Athletics
  • Teacher preparation
  • Voter registration

Contact NASFAA’s SOE Administrator by email at excellence@nasfaa.org or by phone at (202) 785-6953 if you are interested in this review.

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