Virtual Conference Frequently Asked Questions

How can I tell if someone from my institution/organization has registered for the Virtual Conference?

If another person at your institution/organization has already registered, contact information and connection instructions will be displayed instead of the registration process.

When are registration fees due?

The registration fee must be submitted at the time of registration. If you have any questions or concerns, contact [email protected]. 

Where can I view my registration confirmation and invoice?

Visit your myNASFAA Transactions & Involvement tab to review registration information. "NASFAA 2025 Virtual Conference" will appear at the top of the list, even if someone else completed the registration process for you. 

What is the cancellation policy?

Since any member on your institution's roster can access all live and on-demand sessions (except the NASFAA Credential Training), no cancellations are allowed, and no refunds will be issued. 

How long is the Virtual Conference?

The Virtual Conference will consist of several sessions daily from July 7-11, 2025. The content will be available on-demand for six months following the conference.

Is the Virtual Conference covered in the NASFAA Webinar Package or Value Plus Membership benefit?

No. They are separate packages, and it is not included.

How do I access my certificate of attendance from a session I already attended?

You can access the webinar's on-demand recording and download your attendance certificate. 

How many Recertification Points (RPs) do FAACs earn for attending the Virtual Conference?

FAACs can earn up to 23 RPs. See the table below to see the RP breakdown.