Standards of Excellence Review Program

SOE LogoNASFAA's Standards of Excellence (SOE) Review Program, administered by Blue Icon Advisors,  offers objective, confidential, peer reviews that assess your institution's delivery of student financial aid. Customized reviews are designed to highlight strengths, identify compliance exceptions, and recommend improvements.

Due to the COVID-19 pandemic, we are temporarily offering a remote option of the full SOE review. 

Request an SOE Review

The full SOE Review Program looks at all aspects of Title IV program administration, including:

  • Systems, automation, and technology utilization
  • Program compliance, operations, and delivery
  • Customer service and satisfaction
  • Institutional eligibility
  • Administrative capability
  • Human resources
  • Facilities (not available for remote reviews)
  • Consumer information

If you need a targeted, smaller scope review, Blue Icon Advisors also offers reviews focused on compliance, operations, and additional topics of financial aid administration.

Request a Focused Review


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