Mindy has more than 30 years of association, management, and marketing experience. In her role as executive director of Blue Icon Advisors, Mindy provides strategic oversight and direction, ensuring consistent growth, smooth day-to-day operations, and delivery of the highest-quality services.
Mindy began her NASFAA career in 1988 when she joined NASFAA's fledgling communications department. Before shifting her attention to researching and launching Blue Icon Advisors last year, she spent 10 years as NASFAA's vice president in charge of membership, marketing, and the Standards of Excellence Review Program. During this time, she was instrumental in launching many popular services including webinars, the Compliance Engine, the Student Aid Index, NASFAA U, and the expanded Leadership & Legislative Conference & Expo. Mindy has served as staff liaison to a variety of NASFAA committees including Association Governance, Financial Affairs, Conference Mentors, Nominations & Elections, and Awards. While her role at NASFAA has changed several times, her dedication to the association and its members has remained steadfast.
Mindy graduated with a Bachelor of Science in Advertising Design from the University of Maryland, College Park, and earned her Master of Science in Strategic Marketing from Johns Hopkins University.
In her role as director of operations, Mandy helps determine your needs, matching you with the perfect consultant. She develops policies and procedures for Blue Icons Advisors' service offerings, recruits and evaluates all consultants, and assists consultants with the delivery of high-quality services by providing editorial or compliance reviews of all final reports.
Mandy began her career as many financial aid administrators do: as a student employee at Fort Hays State University, where she earned her bachelor's degree. She then worked as a financial aid counselor and assistant director at the University of Kansas (KU) while earning her master's degree in higher education administration. While at KU, she also served as the secretary and treasurer of the Kansas Association of Student Financial Aid Administrators. From there, Mandy joined USA Funds where she conducted training sessions and provided policy guidance to schools nationwide, assisting them on how to interpret the thousands of Title IV rules and regulations.
Mandy joined NASFAA in 2015 as a policy analyst and later became the program administrator of the Standards of Excellence Review Program where she supported more than 30 peer reviewers across the country and managed the daily operations of the program.
Tony has more than 20 years of experience in student services and support including financial aid, employment, billing, veteran affairs, immigration, enrollment management, and student affairs.
As a Blue Icon consultant, Tony works directly with schools to identify and solve compliance and operational issues.
Prior to joining Blue Icon Advisors, Tony served as the vice president for enrollment management and student affairs at Merrimack College. Prior to Merrimack, Tony served as the associate vice president of enrollment and dean of student financial services at Northeastern University; associate director for student aid and finance at Stonehill College; and assistant director of financial aid at Berklee College of Music. Tony also worked as a school trainer for the U.S. Department of Education for 12 years.
Tony has been an active member of the financial aid community, serving as president of the Eastern Association of Student Financial Aid Administrators and the Massachusetts Association of Student Financial Aid Administrators. He has also participated in a variety of NASFAA committees and served as a regional representative on the NASFAA Board of Directors.
Tony graduated with a Bachelor of Arts in Communication from Stonehill College and will soon complete his Master of Science in Leadership at Northeastern University. Tony has earned all 17 NASFAA professional credentials.
Tammy has worked in higher education for many years within the areas of financial aid, admissions, and IT application support. As a Blue Icon Consultant, Tammy will be working with schools to identify and assist with operational improvements and compliance.
Tammy comes to us from City Colleges of Chicago's Wilbur Wright College where she served as Associate Dean of Student Financial Services and Director of Financial Aid. Prior to City Colleges, Tammy helped launch the University of Arkansas System eVersity - a new, fully online institution. Previously, while at the University of Arkansas at Little Rock, Tammy served as the Assistant Vice Chancellor for Enrollment Services/Director of Financial Aid. She served as president of the Arkansas association in 2013. She holds one NASFAA credential and is studying for several more.
Tammy earned a Bachelor of Arts in History from the University of Arkansas at Little Rock, a Master of Science in Education from Capella University and a Noel-Levitz Certificate in Enrollment Management. She looks forward to working with colleagues and providing services to help campuses.
Karen has been in financial aid since 2001 and in that time has worked at a variety of institutions, including Northeastern University, George Mason University, and most recently at Georgetown University, where she was the director of university financial aid compliance. At Georgetown, she wrote the policy and procedures manual for both federal and institutional policies as well as developed and presented training materials for staff members as well as colleagues across campus. She successfully managed all financial aid audits for over five years with no findings. She has earned two NASFAA credentials in Cost of Attendance and Student Eligibility.