Using NASFAA Tools: Standards of Excellence Review Program

SOE LogoAir Date: May 17, 2017
Duration: 60 minutes
Available Until: May 16, 2018
Price: Free for NASFAA Members and non-members, but users must register in advance.

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You may have heard about the benefits of a peer review—reduced risk for audit and program review findings, increased operational efficiency, and improved customer service—but you may still have lingering questions.

  • What happens before, during, and after a peer review?
  • Will I have time for a peer review?
  • What will I learn from a peer review?


  • Mandy Sponholtz, Standards of Excellence Administrator, NASFAA


  • Jaimie Borisch, Assistant Director of Training and Development, Herzing University
  • Sarah Everitt, Director of Financial Aid Operations, Gonzaga University
  • Alison Rabil, Assistant Vice Provost and Director of Financial Aid, Duke University


  • Margot O'Meara, Technical Support Specialist, NASFAA 


  • Hear about the benefits of NASFAA’s peer review services
  • Acquire strategies for obtaining buy-in for a peer review
  • Find out the time required to have a peer review
  • Learn how to obtain a cost estimate
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