"When freshman Ashland Thomas filled out her Free Application for Federal Student Aid, or FAFSA, form online in December, she felt continually frustrated by the website," The Spectator reports.

... "Students who can’t get through on the phone can try other strategies, such as calling during off-peak hours. 'Remain persistent, but understand that the FSA call center is experiencing unusually high volumes of calls,' said Allie Arcese, a spokesperson for the National Association of Student Financial Aid Administrators."

"'If you’re among the students who are still struggling to complete the FAFSA because of the unresolved bugs in the system, it’s a good idea to document your attempts,' Arcese said. 'Let your financial aid office know why you can’t submit the FAFSA, so they know it’s not a matter of you ignoring what needs to be done but, rather, an inability to do it.'"

NASFAA's "Notable Headlines" section highlights media coverage of financial aid to help members stay up to date with the latest news. Articles included under the notable headlines section are not written by NASFAA, but rather by external sources. Inclusion in Today's News does not imply endorsement of the material or guarantee the accuracy of information presented.

Publication Date: 3/13/2024