FOR IMMEDIATE RELEASE
Contact: Allie Arcese
Director of Communications, NASFAA
(202) 785-6954
[email protected]

WASHINGTON, D.C., APRIL 2, 2024 — On Monday, the U.S. Department of Education released more details on three issues concerning tax data reported on applicant records through the Free Application for Federal Student Aid, or FAFSA. As a result, more Institutional Student Information Records, or ISIRs, will eventually need to be reprocessed by the Department and resent to schools, leading to further delays in these students receiving their financial aid offers. 

In response to this news, NASFAA President & CEO Justin Draeger issued the following statement: 

“The rollout of the new FAFSA has been plagued by issues of broken trust, data integrity, and missed deadlines.

We note that the Department quickly acknowledged and investigated these data mismatch issues when they were identified by the financial aid community. But we must also emphatically reiterate that every day matters, and with hundreds of thousands of FAFSAs needing to be reprocessed, even more delays for students are coming.

Continually taking two steps forward and one giant step back is not a sustainable pathway toward getting financial aid offers out to students and families.”

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About NASFAA
The National Association of Student Financial Aid Administrators (NASFAA) is a nonprofit membership organization that represents more than 29,000 financial aid professionals at approximately 3,000 colleges, universities, and career schools across the country. NASFAA member institutions serve nine out of every 10 undergraduates in the U.S. Based in Washington, D.C., NASFAA is the only national association with a primary focus on student aid legislation, regulatory analysis, and training for financial aid administrators.