Date: October 11, 2023
Time: 2:00 PM ET
Duration: 75 Minutes
Price: Free
(members-only)
We've all had good customer service experiences, and those that left a lot to be desired. While financial aid is a student service function with customers at its core, aid administrators also must follow a plethora of rules that can come across as not customer-friendly. Join this webinar to learn how to balance following the rules with providing a positive customer experience.
Mandy Sponholtz
Director of Operations
Blue Icon Advisors
Tammy Harrison
Senior Consultant
Blue Icon Advisors
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