Certified Financial Aid Administrator® Program Commission - 2020-21

The Commission of the Certified Financial Aid Administrator® Program serves as the independent certifying body of NASFAA that awards the FAAC® designation, and sets policy and standards related to certification. The Commission adheres to the Commission Standing Rules and Policies and may reference the Commission Handbook. NASFAA members can read through the actions of the Commission in the approved meeting minutes.


Regional Representatives

Kathy BialkCommission Chair, Midwest Representative
Kathy Bialk
University of Kentucky
Phillip HawkinsEastern
Phillip Hawkins
George Washington University School of Law

Shannon CrosslandCommission Chair-Elect, Shannon Crossland
Texas Tech University

Beth VollanRocky Mountain
Beth Vollan
South Dakota State University

Daniel BarkowitzPast Chair, Southern Representative Daniel Barkowitz
Valencia College

Elaine RobinsonWestern
Elaine Robinson
Linn-Benton Community College

Susan ShogrenProgram Manager
Susan Shogren


Taina SvoitSouthwest
Taina Savoit
McNeese State University

Dana KellyFiscal Officer
Dana Kelly



Public Representative

Margot O'MearaCommission Secretary
Margot O'Meara

Todd PhilbrickTodd Philbrick
The American Speech-Language-Hearing Association (ASHA)



Christina TangalakisChristina Tangalakis
Glendale Community College
(2021-22 Chair-Elect)


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