Benchmarking Surveys

NASFAA uses a variety of benchmarking surveys and tools to determine what's happening in the field and among your peers, as reported by our members. 

Financial Aid Offices Face Intensifying Staffing Challenges Amid Pandemic

March 24, 2022 - To learn what impacts the pandemic has had on financial aid staffing, NASFAA conducted a brief online survey in March 2022 to NASFAA member institutions and a follow-up survey to non-completers in May 2022. What we learned is simple: What was once a challenge — albeit a manageable one — has become a crisis for many institutional financial aid offices that are struggling to remain administratively capable and adequately serve students, whose own needs have increased in the last two years.

Previous NASFAA Benchmarking and Salary Reports

2021 Benchmarking Update2021 NASFAA Benchmarking: Salary Update Brief - NASFAA worked with the College and University Professional Association for Human Resources (CUPA-HR) to produce a brief with updated financial aid-related salary information for publication in 2021. 

2019 NASFAA Benchmarking Report
This report presents findings from the 2018 NASFAA Benchmarking Survey, which updates reports from 1995 - 2017. Where possible, this report shows trends in data over time.

Staffing Model
Our Staffing Model allows NASFAA members to enter a number of variables that are important in determining staff size in Financial Aid Offices, and generates a custom report that measures your institution's staffing level against other institutions operating in similar circumstances.

2017 NASFAA Benchmarking Report
This report presents findings from the 2016 NASFAA Benchmarking Survey, which updates the 1995, 1999, 2006, 2012, and 2016 reports. Where possible, this report shows trends in data overtime.

2016 NASFAA Benchmarking Report
This report presents findings from the 2015 NASFAA Benchmarking Survey (formerly NASFAA Salary Model Survey and NASFAA Staffing Model Report), which updates the 1995, 1999, 2006, and 2012 reports.

2012 Salary Model & Benchmarking Report
This report presents several descriptive findings from the 2012 NASFAA Salary Model Survey.

The State of Salary Compensation for Financial Aid Administrators and Staff: A Report on the 2007 NASFAA Staff Salary Survey
The 2007-08 Research Committee conducted this survey to update our understanding of key factors affecting salaries. Fringe benefits are included in this survey because they are an important aspect of staff retention and recruitment.

Key Factors in Compensation of Financial Aid Administrators and Staff: A Report on the 2003 NASFAA Salary Survey
Factors that influence the twelve-month salary of financial aid administrators and staff. A self-assessment model is included to assist managers in analyzing normalized salary ranges.


Related Content

Student Aid Index Modeling Tool

MORE | ADD TO FAVORITES

Student Financial Wellness Survey: Overview, Process, and How Financial Aid Offices Can Benefit

MORE | ADD TO FAVORITES

VIEW ALL
View Desktop Version